Goodrated 3 years ago
Rating from July 2023 (more than 2 years ago)
- London, N12 9EE
- 23 beds
Heathgrove Lodge Care Home
Heathgrove Lodge Care Home is a care home in London, run by Brownlow Enterprises Limited. CQC rated it Good overall in February 2026 (last checked 16 February 2026). It has 33 beds. It is registered to support people living with dementia, older people, people with a physical disability and people with a sensory impairment.
- Care home without nursing
837 Finchley Road, London, NW11 8NA
What CQC says
Overall rating
Goodrated 7 months ago (16 February 2026)
The service is performing well and meeting expectations.
Up from Requires improvement, 8 July 2022.
Last checked by CQC: 16 February 2026.
The five key questions
CQC rates each service on five questions. Each has its own rating.
Is it safe?
Goodrated 7 months ago (16 February 2026)Is it effective?
Goodrated 7 months ago (16 February 2026)Is it caring?
Goodrated 7 months ago (16 February 2026)Is it responsive to people’s needs?
Requires improvementrated 7 months ago (16 February 2026)Is it well-led?
Goodrated 7 months ago (16 February 2026)
Not sure what the ratings mean? Read how CQC ratings work.
Understanding this rating
Plain facts about how CQC rates and inspects services, as CQC describes them. This is not advice and not a rating of ours.
CQC rated it Good overall. It rated “Responsive” as Requires improvement.
What CQC looks at
Responsive: Requires improvement
CQC checks whether care is planned around each person’s needs and wishes. It looks at care plans, joined-up care with other services, clear information, and how feedback and complaints are listened to and acted on.
Questions you could ask
- How is the care plan written, and how can family be involved?
- How often is the care plan reviewed?
- How can I raise a concern, and what happens next?
How often CQC looks again
There is no fixed timetable. CQC decides when to look at a service again. It uses the information it holds about the service and how much risk it sees. It may look sooner if it hears of concerns.
Earlier ratings
Overall ratings this service had before, newest first. These are CQC’s own earlier ratings.
- Requires improvement8 July 2022Read the report (opens in a new tab)
- Requires improvement31 August 2019Read the report (opens in a new tab)
- Requires improvement6 July 2018Read the report (opens in a new tab)
- Requires improvement22 June 2017Read the report (opens in a new tab)
- Good11 March 2016Read the report (opens in a new tab)
- Requires improvement18 December 2015Read the report (opens in a new tab)
About this service
- Type of care
- Care home without nursing
- Who it supports
- Dementia, Older people, Physical disability, Sensory impairment, Mental health needs
- Number of beds
- 33
- Nursing care
- No, personal care only
- Registered since
- 9 December 2021
- Local council area
- Barnet
Who runs it
- Provider
- Brownlow Enterprises Limited
- Kind of provider
- Company or organisation
Other services from this provider
- Goodrated 6 years ago
Rating from March 2020 (more than 2 years ago)
- London, N20 9AH
- 21 beds
- Goodrated 5 years ago
Rating from December 2020 (more than 2 years ago)
- London, N20 9NH
- 56 beds
- Goodrated 6 years ago
Rating from January 2020 (more than 2 years ago)
- London, E4 9QR
- 39 beds