Norbury Hall
Norbury Hall is a care home in London, run by Norbury Hall Residential Care Home Limited. CQC rated it Good overall in June 2022 (last checked 24 June 2022). It has 81 beds. It is registered to support people living with dementia, older people, people with a physical disability and people with a sensory impairment.
- Care home without nursing
55 Craignish Avenue, Norbury, London, SW16 4RW
What CQC says
Overall rating
The service is performing well and meeting expectations.
Up from Requires improvement, 6 August 2019.
Read the CQC report (opens in a new tab)Last checked by CQC: 24 June 2022.
The five key questions
CQC rates each service on five questions. Each has its own rating.
Is it safe?
Goodrated 4 years ago (24 June 2022)Is it effective?
Goodrated 4 years ago (24 June 2022)Is it caring?
Goodrated 4 years ago (24 June 2022)Is it responsive to people’s needs?
Goodrated 4 years ago (24 June 2022)Is it well-led?
Goodrated 4 years ago (24 June 2022)
Not sure what the ratings mean? Read how CQC ratings work.
Understanding this rating
Plain facts about how CQC rates and inspects services, as CQC describes them. This is not advice and not a rating of ours.
This rating is from June 2022. That is more than 2 years ago. A service can change a lot in that time, for better or worse. CQC decides when to inspect again.
Questions you could ask
- What has changed since the last inspection?
How often CQC looks again
There is no fixed timetable. CQC decides when to look at a service again. It uses the information it holds about the service and how much risk it sees. It may look sooner if it hears of concerns.
Earlier ratings
Overall ratings this service had before, newest first. These are CQC’s own earlier ratings.
- Requires improvement6 August 2019Read the report (opens in a new tab)
- Requires improvement9 October 2018Read the report (opens in a new tab)
- Good2 March 2017Read the report (opens in a new tab)
- Good3 March 2015Read the report (opens in a new tab)
About this service
- Type of care
- Care home without nursing
- Who it supports
- Dementia, Older people, Physical disability, Sensory impairment, Learning disability or autism, Mental health needs
- Number of beds
- 81
- Nursing care
- No, personal care only
- Registered since
- 20 January 2011
- Local council area
- Croydon
Who runs it
- Provider
- Norbury Hall Residential Care Home Limited
- Kind of provider
- Company or organisation