Goodrated 1 year ago
- Burnley, BB11 5NA
Helping Hands Warwickshire
Helping Hands Warwickshire is a home care service in Stratford-upon-avon, run by Midshires Care Limited. CQC rated it Good overall in June 2019 (last checked 13 June 2019). It is registered to support people living with dementia, older people, people with a physical disability and people with a sensory impairment.
- Home care
Arden Quarter, Alcester Road, Stratford-upon-avon, CV37 6PP
What CQC says
Overall rating
Goodrated 7 years ago (13 June 2019)
The service is performing well and meeting expectations.
The same as the rating before it (Good, 30 June 2016).
Read the CQC report (opens in a new tab)Last checked by CQC: 13 June 2019.
The five key questions
CQC rates each service on five questions. Each has its own rating.
Is it safe?
Requires improvementrated 7 years ago (13 June 2019)Is it effective?
Goodrated 7 years ago (13 June 2019)Is it caring?
Goodrated 7 years ago (13 June 2019)Is it responsive to people’s needs?
Goodrated 7 years ago (13 June 2019)Is it well-led?
Goodrated 7 years ago (13 June 2019)
Not sure what the ratings mean? Read how CQC ratings work.
Understanding this rating
Plain facts about how CQC rates and inspects services, as CQC describes them. This is not advice and not a rating of ours.
This rating is from June 2019. That is more than 2 years ago. A service can change a lot in that time, for better or worse. CQC decides when to inspect again.
CQC rated it Good overall. It rated “Safe” as Requires improvement.
What CQC looks at
Safe: Requires improvement
CQC checks whether people are protected from abuse and avoidable harm. It looks at safeguarding, how risks are managed, staffing levels and training, medicines, and keeping the place clean to stop infections.
Questions you could ask
- How are medicines looked after and given on time?
- How do you decide how many staff are on duty, day and night?
- When something goes wrong, what do you do, and how do you tell families?
Questions you could ask
- What has changed since the last inspection?
How often CQC looks again
There is no fixed timetable. CQC decides when to look at a service again. It uses the information it holds about the service and how much risk it sees. It may look sooner if it hears of concerns.
Earlier ratings
Overall ratings this service had before, newest first. These are CQC’s own earlier ratings.
- Good30 June 2016Read the report (opens in a new tab)
About this service
- Type of care
- Home care
- Who it supports
- Dementia, Older people, Physical disability, Sensory impairment, Learning disability or autism, Mental health needs, Younger adults
- Registered since
- 14 January 2011
- Local council area
- Warwickshire
Who runs it
- Provider
- Midshires Care Limited
- Brand
- BRAND Midshires Care Ltd
- Kind of provider
- Company or organisation
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and 143 more.