Goodrated 1 year ago
- Leiston, IP16 4QF
- 45 beds
Olive House
Olive House is a care home in Norwich, run by Healthcare Homes Group Limited. CQC rated it Good overall in January 2023 (last checked 12 January 2023). It has 45 beds. It is registered to support people living with dementia and older people.
- Care home without nursing
Olive Avenue, Newton Flotman, Norwich, Norfolk, NR15 1PF
What CQC says
Overall rating
Goodrated 3 years ago (12 January 2023)
The service is performing well and meeting expectations.
Up from Requires improvement, 20 November 2019.
Read the CQC report (opens in a new tab)Last checked by CQC: 12 January 2023.
The five key questions
CQC rates each service on five questions. Each has its own rating.
Is it safe?
Goodrated 3 years ago (12 January 2023)Is it effective?
Requires improvementrated 6 years ago (20 November 2019)Is it caring?
Goodrated 3 years ago (12 January 2023)Is it responsive to people’s needs?
Goodrated 3 years ago (12 January 2023)Is it well-led?
Goodrated 3 years ago (12 January 2023)
Not sure what the ratings mean? Read how CQC ratings work.
Understanding this rating
Plain facts about how CQC rates and inspects services, as CQC describes them. This is not advice and not a rating of ours.
This rating is from January 2023. That is more than 2 years ago. A service can change a lot in that time, for better or worse. CQC decides when to inspect again.
CQC rated it Good overall. It rated “Effective” as Requires improvement.
What CQC looks at
Effective: Requires improvement
CQC checks whether care gets good results for people and follows good practice. It looks at how needs are assessed, food and drink, working with GPs and other services, and asking people for their consent.
Questions you could ask
- How do you find out what someone needs before their care starts?
- How do you work with GPs, nurses and other services?
- How do you make sure people get enough to eat and drink?
Questions you could ask
- What has changed since the last inspection?
How often CQC looks again
There is no fixed timetable. CQC decides when to look at a service again. It uses the information it holds about the service and how much risk it sees. It may look sooner if it hears of concerns.
Earlier ratings
Overall ratings this service had before, newest first. These are CQC’s own earlier ratings.
- Requires improvement20 November 2019Read the report (opens in a new tab)
- Good8 April 2017Read the report (opens in a new tab)
- Good26 April 2016Read the report (opens in a new tab)
About this service
- Type of care
- Care home without nursing
- Who it supports
- Dementia, Older people
- Number of beds
- 45
- Nursing care
- No, personal care only
- Registered since
- 23 December 2010
- Local council area
- Norfolk
Who runs it
- Provider
- Healthcare Homes Group Limited
- Brand
- BRAND Healthcare Homes
- Kind of provider
- Company or organisation
Other services from this provider
- Goodrated 7 years ago
Rating from March 2019 (more than 2 years ago)
- Needham Market, IP6 8HJ
- 49 beds
Beaumont Park Nursing and Residential Home
Care home with nursing
Run by Healthcare Homes Group Limited
Requires improvementrated 3 years agoRating from June 2023 (more than 2 years ago)
- Biggleswade, SG18 0AT
- 46 beds
- Goodrated 5 months ago
- Dereham, NR20 4AL
- 64 beds
- Requires improvementrated 1 year ago
- Great Yarmouth, NR30 5AA
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- Goodrated 4 months ago
- Bury St Edmunds, IP31 1SR
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and 22 more.