Apple Trees Care & Reablement Centre
Care home without nursing
Run by The Orders Of St. John Care Trust
Goodrated 11 months ago
- Grantham, NG31 7GQ
- 64 beds
OSJCT Ermine House
OSJCT Ermine House is a care home in Lincoln, run by The Orders Of St. John Care Trust. CQC rated it Requires improvement overall in March 2025 (last checked 26 March 2025). It has 45 beds. It is registered to support older people.
- Care home without nursing
Laughton Way, Ermine Estate, Lincoln, Lincolnshire, LN2 2EX
What CQC says
Overall rating
Requires improvementrated 1 year ago (26 March 2025)
The service is not performing as well as it should.
Down from Good, 13 June 2018.
Last checked by CQC: 26 March 2025.
The five key questions
CQC rates each service on five questions. Each has its own rating.
Is it safe?
Requires improvementrated 1 year ago (26 March 2025)Is it effective?
No rating for this question.
Is it caring?
Goodrated 1 year ago (26 March 2025)Is it responsive to people’s needs?
Goodrated 1 year ago (26 March 2025)Is it well-led?
Requires improvementrated 1 year ago (26 March 2025)
Not sure what the ratings mean? Read how CQC ratings work.
Understanding this rating
Plain facts about how CQC rates and inspects services, as CQC describes them. This is not advice and not a rating of ours.
What CQC looks at
Safe: Requires improvement
CQC checks whether people are protected from abuse and avoidable harm. It looks at safeguarding, how risks are managed, staffing levels and training, medicines, and keeping the place clean to stop infections.
Questions you could ask
- How are medicines looked after and given on time?
- How do you decide how many staff are on duty, day and night?
- When something goes wrong, what do you do, and how do you tell families?
Well-led: Requires improvement
CQC checks how well the service is run. It looks at the managers and leaders, the culture, how the service checks and improves its own quality, and whether staff feel able to speak up.
Questions you could ask
- Who is the registered manager, and how can families contact them?
- How do you check the quality of care yourselves?
- How can staff raise worries, and how are they supported when they do?
How often CQC looks again
There is no fixed timetable. CQC decides when to look at a service again. It uses the information it holds about the service and how much risk it sees. It may look sooner if it hears of concerns.
Earlier ratings
Overall ratings this service had before, newest first. These are CQC’s own earlier ratings.
- Good13 June 2018Read the report (opens in a new tab)
- Good19 May 2015Read the report (opens in a new tab)
About this service
- Type of care
- Care home without nursing
- Who it supports
- Older people
- Number of beds
- 45
- Nursing care
- No, personal care only
- Registered since
- 16 November 2010
- Local council area
- Lincolnshire
Who runs it
- Provider
- The Orders Of St. John Care Trust
- Brand
- BRAND Orders of St John Care Trust
- Kind of provider
- Company or organisation
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Rating from December 2018 (more than 2 years ago)
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Rating from December 2021 (more than 2 years ago)
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and 49 more.