Goodrated 7 years ago
Rating from December 2018 (more than 2 years ago)
- Staplehurst, TN12 0RB
- 61 beds
Silverpoint Court Residential Care Home
Silverpoint Court Residential Care Home is a care home in Canvey Island, run by Nellsar Limited. CQC rated it Requires improvement overall in September 2026 (last checked 1 September 2026). It has 36 beds. It is registered to support people living with dementia, older people and younger adults.
- Care home without nursing
Silverpoint Marine, Canvey Island, Essex, SS8 7TN
What CQC says
Overall rating
Requires improvementrated 1 month ago (1 September 2026)
The service is not performing as well as it should.
Last checked by CQC: 1 September 2026.
The five key questions
CQC rates each service on five questions. Each has its own rating.
Is it safe?
Requires improvementrated 1 month ago (1 September 2026)Is it effective?
Goodrated 1 month ago (1 September 2026)Is it caring?
Goodrated 1 month ago (1 September 2026)Is it responsive to people’s needs?
Goodrated 1 month ago (1 September 2026)Is it well-led?
Requires improvementrated 1 month ago (1 September 2026)
Not sure what the ratings mean? Read how CQC ratings work.
Understanding this rating
Plain facts about how CQC rates and inspects services, as CQC describes them. This is not advice and not a rating of ours.
What CQC looks at
Safe: Requires improvement
CQC checks whether people are protected from abuse and avoidable harm. It looks at safeguarding, how risks are managed, staffing levels and training, medicines, and keeping the place clean to stop infections.
Questions you could ask
- How are medicines looked after and given on time?
- How do you decide how many staff are on duty, day and night?
- When something goes wrong, what do you do, and how do you tell families?
Well-led: Requires improvement
CQC checks how well the service is run. It looks at the managers and leaders, the culture, how the service checks and improves its own quality, and whether staff feel able to speak up.
Questions you could ask
- Who is the registered manager, and how can families contact them?
- How do you check the quality of care yourselves?
- How can staff raise worries, and how are they supported when they do?
How often CQC looks again
There is no fixed timetable. CQC decides when to look at a service again. It uses the information it holds about the service and how much risk it sees. It may look sooner if it hears of concerns.
About this service
- Type of care
- Care home without nursing
- Who it supports
- Dementia, Older people, Younger adults
- Number of beds
- 36
- Nursing care
- No, personal care only
- Registered since
- 18 January 2011
- Local council area
- Essex
Who runs it
- Provider
- Nellsar Limited
- Kind of provider
- Company or organisation
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Rating from January 2019 (more than 2 years ago)
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Rating from January 2019 (more than 2 years ago)
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Rating from December 2021 (more than 2 years ago)
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- Goodrated 6 years ago
Rating from March 2020 (more than 2 years ago)
- Maidstone, ME16 0EN
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and 6 more.