Crystal Hall
Crystal Hall is a care home with nursing in Preston, run by Crystal Hall Limited. CQC rated it Good overall in January 2020 (last checked 2 February 2022). It has 64 beds. It is registered to support older people, people with a physical disability, people with mental health needs and younger adults.
- Care home with nursing
Whittingham, Preston, Lancashire, PR3 2JE
What CQC says
Overall rating
The service is performing well and meeting expectations.
The same as the rating before it (Good, 24 June 2017).
Read the CQC report (opens in a new tab)Last checked by CQC: 2 February 2022.
The five key questions
CQC rates each service on five questions. Each has its own rating.
Is it safe?
Requires improvementrated 6 years ago (28 January 2020)Is it effective?
Goodrated 6 years ago (28 January 2020)Is it caring?
Goodrated 6 years ago (28 January 2020)Is it responsive to people’s needs?
Goodrated 6 years ago (28 January 2020)Is it well-led?
Goodrated 6 years ago (28 January 2020)
Not sure what the ratings mean? Read how CQC ratings work.
Understanding this rating
Plain facts about how CQC rates and inspects services, as CQC describes them. This is not advice and not a rating of ours.
This rating is from January 2020. That is more than 2 years ago. A service can change a lot in that time, for better or worse. CQC decides when to inspect again.
CQC rated it Good overall. It rated “Safe” as Requires improvement.
What CQC looks at
Safe: Requires improvement
CQC checks whether people are protected from abuse and avoidable harm. It looks at safeguarding, how risks are managed, staffing levels and training, medicines, and keeping the place clean to stop infections.
Questions you could ask
- How are medicines looked after and given on time?
- How do you decide how many staff are on duty, day and night?
- When something goes wrong, what do you do, and how do you tell families?
Questions you could ask
- What has changed since the last inspection?
How often CQC looks again
There is no fixed timetable. CQC decides when to look at a service again. It uses the information it holds about the service and how much risk it sees. It may look sooner if it hears of concerns.
Earlier ratings
Overall ratings this service had before, newest first. These are CQC’s own earlier ratings.
- Good24 June 2017Read the report (opens in a new tab)
- Good14 November 2014Read the report (opens in a new tab)
About this service
- Type of care
- Care home with nursing
- Who it supports
- Older people, Physical disability, Mental health needs, Younger adults
- Number of beds
- 64
- Nursing care
- Yes, nurses are on hand
- Registered since
- 30 December 2010
- Local council area
- Lancashire
Who runs it
- Provider
- Crystal Hall Limited
- Kind of provider
- Company or organisation