Woodford Homecare
Woodford Homecare is a home care service in Wolverhampton, run by Mrs Helen Macpherson Young Wilcox. CQC rated it Good overall in July 2019 (last checked 17 July 2019). It is registered to support people living with dementia, older people, people with a physical disability and people with a sensory impairment.
- Home care
84 Salop Street, 3rd Floor Office Suite 319, Wolverhampton, WV3 0SR
What CQC says
Overall rating
The service is performing well and meeting expectations.
Last checked by CQC: 17 July 2019.
The five key questions
CQC rates each service on five questions. Each has its own rating.
Is it safe?
Goodrated 7 years ago (17 July 2019)Is it effective?
Goodrated 7 years ago (17 July 2019)Is it caring?
Goodrated 7 years ago (17 July 2019)Is it responsive to people’s needs?
Goodrated 7 years ago (17 July 2019)Is it well-led?
Requires improvementrated 7 years ago (17 July 2019)
Not sure what the ratings mean? Read how CQC ratings work.
Understanding this rating
Plain facts about how CQC rates and inspects services, as CQC describes them. This is not advice and not a rating of ours.
This rating is from July 2019. That is more than 2 years ago. A service can change a lot in that time, for better or worse. CQC decides when to inspect again.
CQC rated it Good overall. It rated “Well-led” as Requires improvement.
What CQC looks at
Well-led: Requires improvement
CQC checks how well the service is run. It looks at the managers and leaders, the culture, how the service checks and improves its own quality, and whether staff feel able to speak up.
Questions you could ask
- Who is the registered manager, and how can families contact them?
- How do you check the quality of care yourselves?
- How can staff raise worries, and how are they supported when they do?
Questions you could ask
- What has changed since the last inspection?
How often CQC looks again
There is no fixed timetable. CQC decides when to look at a service again. It uses the information it holds about the service and how much risk it sees. It may look sooner if it hears of concerns.
About this service
- Type of care
- Home care
- Who it supports
- Dementia, Older people, Physical disability, Sensory impairment, Learning disability or autism, Mental health needs
- Registered since
- 10 February 2014
- Local council area
- Wolverhampton
Who runs it
- Provider
- Mrs Helen Macpherson Young Wilcox
- Kind of provider
- Individual