Goodrated 1 year ago
- Newcastle, ST5 7HL
- 45 beds
Waterside Care Centre
Waterside Care Centre is a care home with nursing in Malvern, run by Minster Care Management Limited. CQC rated it Good overall in January 2024 (last checked 26 January 2024). It has 47 beds. It is registered to support people living with dementia, older people and younger adults.
- Care home with nursing
Leigh Sinton, Malvern, Worcestershire, WR13 5EQ
What CQC says
Overall rating
Goodrated 2 years ago (26 January 2024)
The service is performing well and meeting expectations.
Up from Requires improvement, 14 July 2023.
Read the CQC report (opens in a new tab)Last checked by CQC: 26 January 2024.
The five key questions
CQC rates each service on five questions. Each has its own rating.
Is it safe?
Goodrated 2 years ago (26 January 2024)Is it effective?
Goodrated 2 years ago (26 January 2024)Is it caring?
Goodrated 2 years ago (26 January 2024)Is it responsive to people’s needs?
Requires improvementrated 3 years ago (14 July 2023)Is it well-led?
Goodrated 2 years ago (26 January 2024)
Not sure what the ratings mean? Read how CQC ratings work.
Understanding this rating
Plain facts about how CQC rates and inspects services, as CQC describes them. This is not advice and not a rating of ours.
This rating is from January 2024. That is more than 2 years ago. A service can change a lot in that time, for better or worse. CQC decides when to inspect again.
CQC rated it Good overall. It rated “Responsive” as Requires improvement.
What CQC looks at
Responsive: Requires improvement
CQC checks whether care is planned around each person’s needs and wishes. It looks at care plans, joined-up care with other services, clear information, and how feedback and complaints are listened to and acted on.
Questions you could ask
- How is the care plan written, and how can family be involved?
- How often is the care plan reviewed?
- How can I raise a concern, and what happens next?
Questions you could ask
- What has changed since the last inspection?
How often CQC looks again
There is no fixed timetable. CQC decides when to look at a service again. It uses the information it holds about the service and how much risk it sees. It may look sooner if it hears of concerns.
Earlier ratings
Overall ratings this service had before, newest first. These are CQC’s own earlier ratings.
- Requires improvement14 July 2023Read the report (opens in a new tab)
- Good18 December 2019Read the report (opens in a new tab)
- Good31 May 2017Read the report (opens in a new tab)
- Good22 October 2015Read the report (opens in a new tab)
About this service
- Type of care
- Care home with nursing
- Who it supports
- Dementia, Older people, Younger adults
- Number of beds
- 47
- Nursing care
- Yes, nurses are on hand
- Registered since
- 7 December 2010
- Local council area
- Worcestershire
Who runs it
- Provider
- Minster Care Management Limited
- Brand
- BRAND Minster Care Group
- Kind of provider
- Company or organisation
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Rating from March 2023 (more than 2 years ago)
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Rating from May 2023 (more than 2 years ago)
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Rating from August 2021 (more than 2 years ago)
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and 20 more.