Goodrated 3 years ago
Rating from July 2023 (more than 2 years ago)
- Stanmore, HA7 4HB
The Elms
The Elms is a care home in Crowthorne, run by Norwood Ravenswood. CQC rated it Good overall in May 2018 (last checked 31 May 2018). It has 10 beds. It is registered to support people with a learning disability or autism.
- Care home without nursing
Ravenswood Village, Nine Mile Ride, Crowthorne, Berkshire, RG45 6BQ
What CQC says
Overall rating
Goodrated 8 years ago (31 May 2018)
The service is performing well and meeting expectations.
Last checked by CQC: 31 May 2018.
The five key questions
CQC rates each service on five questions. Each has its own rating.
Is it safe?
Goodrated 8 years ago (31 May 2018)Is it effective?
Goodrated 8 years ago (31 May 2018)Is it caring?
Goodrated 8 years ago (31 May 2018)Is it responsive to people’s needs?
Requires improvementrated 8 years ago (31 May 2018)Is it well-led?
Goodrated 8 years ago (31 May 2018)
Not sure what the ratings mean? Read how CQC ratings work.
Understanding this rating
Plain facts about how CQC rates and inspects services, as CQC describes them. This is not advice and not a rating of ours.
This rating is from May 2018. That is more than 2 years ago. A service can change a lot in that time, for better or worse. CQC decides when to inspect again.
CQC rated it Good overall. It rated “Responsive” as Requires improvement.
What CQC looks at
Responsive: Requires improvement
CQC checks whether care is planned around each person’s needs and wishes. It looks at care plans, joined-up care with other services, clear information, and how feedback and complaints are listened to and acted on.
Questions you could ask
- How is the care plan written, and how can family be involved?
- How often is the care plan reviewed?
- How can I raise a concern, and what happens next?
Questions you could ask
- What has changed since the last inspection?
How often CQC looks again
There is no fixed timetable. CQC decides when to look at a service again. It uses the information it holds about the service and how much risk it sees. It may look sooner if it hears of concerns.
About this service
- Type of care
- Care home without nursing
- Who it supports
- Learning disability or autism
- Number of beds
- 10
- Nursing care
- No, personal care only
- Registered since
- 20 December 2010
- Local council area
- Wokingham
Who runs it
- Provider
- Norwood Ravenswood
- Brand
- BRAND Norwood
- Kind of provider
- Company or organisation
Other services from this provider
- Goodrated 7 years ago
Rating from December 2018 (more than 2 years ago)
- Crowthorne, RG45 6BQ
- 4 beds
- Goodrated 7 years ago
Rating from November 2018 (more than 2 years ago)
- Crowthorne, RG45 6BQ
- 10 beds
- Goodrated 7 years ago
Rating from January 2019 (more than 2 years ago)
- Crowthorne, RG45 6BQ
- 11 beds
- Goodrated 7 months ago
- London, NW4 4NH
- 8 beds
- Outstandingrated 8 years ago
Rating from May 2018 (more than 2 years ago)
- London, HA7 2RF
- 8 beds
and 12 more.