Alban House Residential Care Home
Alban House Residential Care Home is a care home in Ilfracombe, run by Alban Quality Care Limited. CQC rated it Requires improvement overall in February 2026 (last checked 19 February 2026). It has 23 beds. It is registered to support people living with dementia, older people, people with a physical disability and people with a sensory impairment.
- Care home without nursing
8-10 Apsley Terrace, Ilfracombe, Devon, EX34 9JU
What CQC says
Overall rating
The service is not performing as well as it should.
The same as the rating before it (Requires improvement, 29 April 2021).
Last checked by CQC: 19 February 2026.
The five key questions
CQC rates each service on five questions. Each has its own rating.
Is it safe?
Requires improvementrated 7 months ago (19 February 2026)Is it effective?
Goodrated 7 months ago (19 February 2026)Is it caring?
Goodrated 7 months ago (19 February 2026)Is it responsive to people’s needs?
Goodrated 7 months ago (19 February 2026)Is it well-led?
Requires improvementrated 7 months ago (19 February 2026)
Not sure what the ratings mean? Read how CQC ratings work.
Understanding this rating
Plain facts about how CQC rates and inspects services, as CQC describes them. This is not advice and not a rating of ours.
What CQC looks at
Safe: Requires improvement
CQC checks whether people are protected from abuse and avoidable harm. It looks at safeguarding, how risks are managed, staffing levels and training, medicines, and keeping the place clean to stop infections.
Questions you could ask
- How are medicines looked after and given on time?
- How do you decide how many staff are on duty, day and night?
- When something goes wrong, what do you do, and how do you tell families?
Well-led: Requires improvement
CQC checks how well the service is run. It looks at the managers and leaders, the culture, how the service checks and improves its own quality, and whether staff feel able to speak up.
Questions you could ask
- Who is the registered manager, and how can families contact them?
- How do you check the quality of care yourselves?
- How can staff raise worries, and how are they supported when they do?
How often CQC looks again
There is no fixed timetable. CQC decides when to look at a service again. It uses the information it holds about the service and how much risk it sees. It may look sooner if it hears of concerns.
Earlier ratings
Overall ratings this service had before, newest first. These are CQC’s own earlier ratings.
- Requires improvement29 April 2021Read the report (opens in a new tab)
- Requires improvement9 February 2021Read the report (opens in a new tab)
- Requires improvement15 October 2019Read the report (opens in a new tab)
- Requires improvement29 August 2018Read the report (opens in a new tab)
- Requires improvement12 April 2017Read the report (opens in a new tab)
About this service
- Type of care
- Care home without nursing
- Who it supports
- Dementia, Older people, Physical disability, Sensory impairment, Mental health needs, Younger adults, Detained under the Mental Health Act
- Number of beds
- 23
- Nursing care
- No, personal care only
- Registered since
- 19 May 2011
- Local council area
- Devon
Who runs it
- Provider
- Alban Quality Care Limited
- Kind of provider
- Company or organisation