Goodrated 7 years ago
Rating from December 2018 (more than 2 years ago)
- Upton-upon-Severn, WR8 0RR
- 38 beds
Regent Residential Care Home
Regent Residential Care Home is a care home in Worcester, run by Sanctuary Care Property (1) Limited. CQC rated it Requires improvement overall in October 2026 (last checked 18 December 2017). It has 64 beds. It is registered to support people living with dementia, older people, people with a physical disability and people with a sensory impairment.
- Care home without nursing
School Road, St Johns, Worcester, Worcestershire, WR2 4HF
What CQC says
Overall rating
Requires improvementrated less than a month ago (12 October 2026)
The service is not performing as well as it should.
Down from Good, 14 February 2018.
Last checked by CQC: 18 December 2017.
The five key questions
CQC rates each service on five questions. Each has its own rating.
Is it safe?
Requires improvementrated less than a month ago (12 October 2026)Is it effective?
Goodrated less than a month ago (12 October 2026)Is it caring?
Goodrated less than a month ago (12 October 2026)Is it responsive to people’s needs?
Goodrated less than a month ago (12 October 2026)Is it well-led?
Requires improvementrated less than a month ago (12 October 2026)
Not sure what the ratings mean? Read how CQC ratings work.
Understanding this rating
Plain facts about how CQC rates and inspects services, as CQC describes them. This is not advice and not a rating of ours.
What CQC looks at
Safe: Requires improvement
CQC checks whether people are protected from abuse and avoidable harm. It looks at safeguarding, how risks are managed, staffing levels and training, medicines, and keeping the place clean to stop infections.
Questions you could ask
- How are medicines looked after and given on time?
- How do you decide how many staff are on duty, day and night?
- When something goes wrong, what do you do, and how do you tell families?
Well-led: Requires improvement
CQC checks how well the service is run. It looks at the managers and leaders, the culture, how the service checks and improves its own quality, and whether staff feel able to speak up.
Questions you could ask
- Who is the registered manager, and how can families contact them?
- How do you check the quality of care yourselves?
- How can staff raise worries, and how are they supported when they do?
How often CQC looks again
There is no fixed timetable. CQC decides when to look at a service again. It uses the information it holds about the service and how much risk it sees. It may look sooner if it hears of concerns.
Earlier ratings
Overall ratings this service had before, newest first. These are CQC’s own earlier ratings.
- Good14 February 2018Read the report (opens in a new tab)
- Good6 November 2015Read the report (opens in a new tab)
About this service
- Type of care
- Care home without nursing
- Who it supports
- Dementia, Older people, Physical disability, Sensory impairment, Learning disability or autism, Younger adults
- Number of beds
- 64
- Nursing care
- No, personal care only
- Registered since
- 10 January 2011
- Local council area
- Worcestershire
Who runs it
- Provider
- Sanctuary Care Property (1) Limited
- Brand
- BRAND Sanctuary Care Limited
- Kind of provider
- Company or organisation
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