Requires improvementrated 4 years ago
Rating from September 2022 (more than 2 years ago)
- Macclesfield, SK10 4NT
- 69 beds
Lucerne House
Lucerne House is a care home with nursing in Exeter, run by Barchester Healthcare Homes Limited. CQC rated it Outstanding overall in October 2019 (last checked 31 October 2019). It has 74 beds. It is registered to support people living with dementia, older people, people with a physical disability and people with mental health needs.
- Care home with nursing
Chudleigh Road, Alphington, Exeter, Devon, EX2 8TU
What CQC says
Overall rating
Outstandingrated 6 years ago (31 October 2019)
The service is performing exceptionally well.
The same as the rating before it (Outstanding, 8 February 2017).
Read the CQC report (opens in a new tab)Last checked by CQC: 31 October 2019.
The five key questions
CQC rates each service on five questions. Each has its own rating.
Is it safe?
Goodrated 6 years ago (31 October 2019)Is it effective?
Outstandingrated 6 years ago (31 October 2019)Is it caring?
Outstandingrated 6 years ago (31 October 2019)Is it responsive to people’s needs?
Outstandingrated 6 years ago (31 October 2019)Is it well-led?
Outstandingrated 6 years ago (31 October 2019)
Not sure what the ratings mean? Read how CQC ratings work.
Understanding this rating
Plain facts about how CQC rates and inspects services, as CQC describes them. This is not advice and not a rating of ours.
This rating is from October 2019. That is more than 2 years ago. A service can change a lot in that time, for better or worse. CQC decides when to inspect again.
CQC rated it Outstanding overall. It rated “Safe” as Good.
Questions you could ask
- What has changed since the last inspection?
How often CQC looks again
There is no fixed timetable. CQC decides when to look at a service again. It uses the information it holds about the service and how much risk it sees. It may look sooner if it hears of concerns.
Earlier ratings
Overall ratings this service had before, newest first. These are CQC’s own earlier ratings.
- Outstanding8 February 2017Read the report (opens in a new tab)
- Good23 January 2015Read the report (opens in a new tab)
About this service
- Type of care
- Care home with nursing
- Who it supports
- Dementia, Older people, Physical disability, Mental health needs, Younger adults
- Number of beds
- 74
- Nursing care
- Yes, nurses are on hand
- Registered since
- 15 February 2011
- Local council area
- Devon
Who runs it
- Provider
- Barchester Healthcare Homes Limited
- Brand
- BRAND Barchester Healthcare
- Kind of provider
- Company or organisation
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Rating from December 2020 (more than 2 years ago)
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Rating from July 2022 (more than 2 years ago)
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and 203 more.