Goodrated 5 years ago
Rating from August 2021 (more than 2 years ago)
- Newcastle Upon Tyne, NE2 3RE
- 38 beds
Wellburn House
Wellburn House is a care home in Prudhoe, run by Wellburn Care Homes Limited. CQC rated it Requires improvement overall in July 2026 (last checked 29 July 2026). It has 35 beds. It is registered to support people living with dementia and older people.
- Care home without nursing
Main Road, Ovingham, Prudhoe, Northumberland, NE42 6DE
What CQC says
Overall rating
Requires improvementrated 2 months ago (29 July 2026)
The service is not performing as well as it should.
Last checked by CQC: 29 July 2026.
The five key questions
CQC rates each service on five questions. Each has its own rating.
Is it safe?
Requires improvementrated 2 months ago (29 July 2026)Is it effective?
Goodrated 2 months ago (29 July 2026)Is it caring?
Goodrated 2 months ago (29 July 2026)Is it responsive to people’s needs?
Goodrated 2 months ago (29 July 2026)Is it well-led?
Requires improvementrated 2 months ago (29 July 2026)
Not sure what the ratings mean? Read how CQC ratings work.
Understanding this rating
Plain facts about how CQC rates and inspects services, as CQC describes them. This is not advice and not a rating of ours.
What CQC looks at
Safe: Requires improvement
CQC checks whether people are protected from abuse and avoidable harm. It looks at safeguarding, how risks are managed, staffing levels and training, medicines, and keeping the place clean to stop infections.
Questions you could ask
- How are medicines looked after and given on time?
- How do you decide how many staff are on duty, day and night?
- When something goes wrong, what do you do, and how do you tell families?
Well-led: Requires improvement
CQC checks how well the service is run. It looks at the managers and leaders, the culture, how the service checks and improves its own quality, and whether staff feel able to speak up.
Questions you could ask
- Who is the registered manager, and how can families contact them?
- How do you check the quality of care yourselves?
- How can staff raise worries, and how are they supported when they do?
How often CQC looks again
There is no fixed timetable. CQC decides when to look at a service again. It uses the information it holds about the service and how much risk it sees. It may look sooner if it hears of concerns.
About this service
- Type of care
- Care home without nursing
- Who it supports
- Dementia, Older people, Drug and alcohol misuse
- Number of beds
- 35
- Nursing care
- No, personal care only
- Registered since
- 28 January 2011
- Local council area
- Northumberland
Who runs it
- Provider
- Wellburn Care Homes Limited
- Kind of provider
- Company or organisation
Other services from this provider
- Goodrated 1 year ago
- Gateshead, NE9 7UB
- 47 beds
- Goodrated 2 months ago
- Berwick Upon Tweed, TD15 1RD
- 36 beds
- Goodrated 3 years ago
Rating from May 2023 (more than 2 years ago)
- Sunderland, SR6 9PU
- 40 beds
- Requires improvementrated 2 years ago
Rating from August 2024 (more than 2 years ago)
- Grimston, YO19 5LE
- 47 beds
- Goodrated 1 year ago
- Morpeth, NE65 9RT
- 36 beds
and 7 more.