Rivermere Retirement and Care Home
Rivermere Retirement and Care Home is a care home in Sevenoaks, run by WT UK Opco 2 Limited. CQC rated it Good overall in January 2018 (last checked 6 February 2021). It has 102 beds. It is registered to support people living with dementia and older people.
- Care home without nursing
64-70 Westerham Road, Bessels Green, Sevenoaks, Kent, TN13 2PZ
What CQC says
Overall rating
The service is performing well and meeting expectations.
Up from Requires improvement, 12 April 2017.
Read the CQC report (opens in a new tab)Last checked by CQC: 6 February 2021.
The five key questions
CQC rates each service on five questions. Each has its own rating.
Is it safe?
Requires improvementrated 8 years ago (25 January 2018)Is it effective?
Goodrated 8 years ago (25 January 2018)Is it caring?
Goodrated 8 years ago (25 January 2018)Is it responsive to people’s needs?
Goodrated 8 years ago (25 January 2018)Is it well-led?
Goodrated 8 years ago (25 January 2018)
Not sure what the ratings mean? Read how CQC ratings work.
Understanding this rating
Plain facts about how CQC rates and inspects services, as CQC describes them. This is not advice and not a rating of ours.
This rating is from January 2018. That is more than 2 years ago. A service can change a lot in that time, for better or worse. CQC decides when to inspect again.
CQC rated it Good overall. It rated “Safe” as Requires improvement.
What CQC looks at
Safe: Requires improvement
CQC checks whether people are protected from abuse and avoidable harm. It looks at safeguarding, how risks are managed, staffing levels and training, medicines, and keeping the place clean to stop infections.
Questions you could ask
- How are medicines looked after and given on time?
- How do you decide how many staff are on duty, day and night?
- When something goes wrong, what do you do, and how do you tell families?
Questions you could ask
- What has changed since the last inspection?
How often CQC looks again
There is no fixed timetable. CQC decides when to look at a service again. It uses the information it holds about the service and how much risk it sees. It may look sooner if it hears of concerns.
Earlier ratings
Overall ratings this service had before, newest first. These are CQC’s own earlier ratings.
- Requires improvement12 April 2017Read the report (opens in a new tab)
- Inadequate13 October 2016Read the report (opens in a new tab)
- Inadequate16 June 2016Read the report (opens in a new tab)
- Inadequate15 March 2016Read the report (opens in a new tab)
- Requires improvement1 July 2015Read the report (opens in a new tab)
- Inadequate23 February 2015Read the report (opens in a new tab)
About this service
- Type of care
- Care home without nursing
- Who it supports
- Dementia, Older people
- Number of beds
- 102
- Nursing care
- No, personal care only
- Registered since
- 23 December 2010
- Local council area
- Kent
Who runs it
- Provider
- WT UK Opco 2 Limited
- Brand
- BRAND Welltower
- Kind of provider
- Company or organisation