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Star Road Respite Service

Star Road Respite Service is a care home in Isleworth, run by Support for Living Limited. CQC rated it Good overall in May 2024 (last checked 22 May 2024). It has 7 beds. It is registered to support people with a learning disability or autism.

  • Care home without nursing

49 Star Road, Isleworth, Middlesex, TW7 4HU

What CQC says

Overall rating

Goodrated 2 years ago (22 May 2024)

The service is performing well and meeting expectations.

Last checked by CQC: 22 May 2024.

See this service on the CQC website (opens in a new tab)

The five key questions

CQC rates each service on five questions. Each has its own rating.

  • Is it safe?

    Requires improvementrated 2 years ago (22 May 2024)

  • Is it effective?

    Goodrated 2 years ago (22 May 2024)

  • Is it caring?

    Goodrated 2 years ago (22 May 2024)

  • Is it responsive to people’s needs?

    Goodrated 2 years ago (22 May 2024)

  • Is it well-led?

    Goodrated 2 years ago (22 May 2024)

Not sure what the ratings mean? Read how CQC ratings work.

Understanding this rating

Plain facts about how CQC rates and inspects services, as CQC describes them. This is not advice and not a rating of ours.

This rating is from May 2024. That is more than 2 years ago. A service can change a lot in that time, for better or worse. CQC decides when to inspect again.

CQC rated it Good overall. It rated “Safe” as Requires improvement.

What CQC looks at

  • Safe: Requires improvement

    CQC checks whether people are protected from abuse and avoidable harm. It looks at safeguarding, how risks are managed, staffing levels and training, medicines, and keeping the place clean to stop infections.

    Questions you could ask

    • How are medicines looked after and given on time?
    • How do you decide how many staff are on duty, day and night?
    • When something goes wrong, what do you do, and how do you tell families?

Questions you could ask

  • What has changed since the last inspection?

How often CQC looks again

There is no fixed timetable. CQC decides when to look at a service again. It uses the information it holds about the service and how much risk it sees. It may look sooner if it hears of concerns.

See this service on the CQC website (opens in a new tab)

More about how CQC works, with sources

About this service

Type of care
Care home without nursing
Who it supports
Learning disability or autism
Number of beds
7
Nursing care
No, personal care only
Registered since
21 January 2011
Local council area
Hounslow

Who runs it

Provider
Support for Living Limited
Brand
BRAND Certitude
Kind of provider
Company or organisation

Other services from this provider

and 6 more.

Care Comparison

Contains Care Quality Commission data © Care Quality Commission, licensed under the Open Government Licence v3.0. Care Comparison is independent and is not connected to or endorsed by CQC.

Contains Care Inspectorate data © Care Inspectorate, licensed under the Open Government Licence v3.0. Care Comparison is independent and is not connected to or endorsed by the Care Inspectorate.

Contains information from Care Inspectorate Wales © Crown copyright 2026, licensed under the Open Government Licence v3.0. Care Comparison is independent and is not connected to or endorsed by Care Inspectorate Wales.

Contains information from the Regulation and Quality Improvement Authority, licensed under the Open Government Licence v3.0 (via OpenDataNI). Care Comparison is independent and is not connected to or endorsed by RQIA.

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