Goodrated 6 years ago
Rating from December 2019 (more than 2 years ago)
- Stoke-on-trent, ST4 6AB
Prestige Nursing Norwich
Prestige Nursing Norwich is registered for home care and community health care services - Nurses Agency only in Norwich, run by Prestige Nursing Limited. CQC rated it Good overall in July 2019 (last checked 23 July 2019).
- Home care
- Community health care services - Nurses Agency only
Rooms 21 & 23, St Francis House, 141-147 Queens Road, Norwich, Norfolk, NR1 3PN
What CQC says
Overall rating
Goodrated 7 years ago (23 July 2019)
The service is performing well and meeting expectations.
The same as the rating before it (Good, 4 August 2016).
Read the CQC report (opens in a new tab)Last checked by CQC: 23 July 2019.
The five key questions
CQC rates each service on five questions. Each has its own rating.
Is it safe?
Goodrated 7 years ago (23 July 2019)Is it effective?
Goodrated 7 years ago (23 July 2019)Is it caring?
Goodrated 7 years ago (23 July 2019)Is it responsive to people’s needs?
Goodrated 7 years ago (23 July 2019)Is it well-led?
Requires improvementrated 7 years ago (23 July 2019)
Not sure what the ratings mean? Read how CQC ratings work.
Understanding this rating
Plain facts about how CQC rates and inspects services, as CQC describes them. This is not advice and not a rating of ours.
This rating is from July 2019. That is more than 2 years ago. A service can change a lot in that time, for better or worse. CQC decides when to inspect again.
CQC rated it Good overall. It rated “Well-led” as Requires improvement.
What CQC looks at
Well-led: Requires improvement
CQC checks how well the service is run. It looks at the managers and leaders, the culture, how the service checks and improves its own quality, and whether staff feel able to speak up.
Questions you could ask
- Who is the registered manager, and how can families contact them?
- How do you check the quality of care yourselves?
- How can staff raise worries, and how are they supported when they do?
Questions you could ask
- What has changed since the last inspection?
How often CQC looks again
There is no fixed timetable. CQC decides when to look at a service again. It uses the information it holds about the service and how much risk it sees. It may look sooner if it hears of concerns.
Earlier ratings
Overall ratings this service had before, newest first. These are CQC’s own earlier ratings.
- Good4 August 2016Read the report (opens in a new tab)
About this service
- Type of care
- Home care, Community health care services - Nurses Agency only
- Who it supports
- Everyone
- Registered since
- 26 November 2010
- Local council area
- Norfolk
Who runs it
- Provider
- Prestige Nursing Limited
- Brand
- BRAND Halifax
- Kind of provider
- Company or organisation
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Rating from December 2018 (more than 2 years ago)
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Rating from May 2019 (more than 2 years ago)
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- No overall rating shown
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and 6 more.