Requires improvementrated 8 months ago
- Chertsey, KT16 0PL
Welmede Housing Association
Welmede Housing Association is registered for home care and supported living in Chertsey, run by Avenues South. CQC rated it Outstanding overall in August 2023 (last checked 23 August 2023). It is registered to support people living with dementia, older people, people with a physical disability and people with a sensory impairment.
- Home care
- Supported living
Church Farm Bungalow, Guildford Road, Ottershaw, Chertsey, Surrey, KT16 0PL
What CQC says
Overall rating
Outstandingrated 3 years ago (23 August 2023)
The service is performing exceptionally well.
The same as the rating before it (Outstanding, 18 February 2017).
Read the CQC report (opens in a new tab)Last checked by CQC: 23 August 2023.
The five key questions
CQC rates each service on five questions. Each has its own rating.
Is it safe?
Goodrated 3 years ago (23 August 2023)Is it effective?
Goodrated 3 years ago (23 August 2023)Is it caring?
Goodrated 3 years ago (23 August 2023)Is it responsive to people’s needs?
Outstandingrated 3 years ago (23 August 2023)Is it well-led?
Outstandingrated 3 years ago (23 August 2023)
Not sure what the ratings mean? Read how CQC ratings work.
Understanding this rating
Plain facts about how CQC rates and inspects services, as CQC describes them. This is not advice and not a rating of ours.
This rating is from August 2023. That is more than 2 years ago. A service can change a lot in that time, for better or worse. CQC decides when to inspect again.
CQC rated it Outstanding overall. It rated “Safe” as Good. It rated “Effective” as Good. It rated “Caring” as Good.
Questions you could ask
- What has changed since the last inspection?
How often CQC looks again
There is no fixed timetable. CQC decides when to look at a service again. It uses the information it holds about the service and how much risk it sees. It may look sooner if it hears of concerns.
Earlier ratings
Overall ratings this service had before, newest first. These are CQC’s own earlier ratings.
- Outstanding18 February 2017Read the report (opens in a new tab)
About this service
- Type of care
- Home care, Supported living
- Who it supports
- Dementia, Older people, Physical disability, Sensory impairment, Learning disability or autism, Younger adults
- Registered since
- 10 March 2022
- Local council area
- Surrey
Who runs it
- Provider
- Avenues South
- Brand
- BRAND The Avenues Trust
- Kind of provider
- Company or organisation
Other services from this provider
- Goodrated 2 years ago
Rating from November 2023 (more than 2 years ago)
- Ottershaw, KT16 0PL
- 12 beds
- No overall rating shown
- Southampton, SO31 7LX