Phoenix House
Phoenix House is a care home in Kings Lynn, run by John & Mrs Valerie Bailey. CQC rated it Good overall in May 2025 (last checked 20 May 2025). It has 7 beds. It is registered to support people with a learning disability or autism.
- Care home without nursing
6 Lynn Road, Snettisham, Kings Lynn, Norfolk, PE31 7LP
What CQC says
Overall rating
The service is performing well and meeting expectations.
Up from Requires improvement, 19 March 2020.
Last checked by CQC: 20 May 2025.
The five key questions
CQC rates each service on five questions. Each has its own rating.
Is it safe?
Goodrated 1 year ago (20 May 2025)Is it effective?
Goodrated 1 year ago (20 May 2025)Is it caring?
Goodrated 1 year ago (20 May 2025)Is it responsive to people’s needs?
Goodrated 1 year ago (20 May 2025)Is it well-led?
Goodrated 1 year ago (20 May 2025)
Not sure what the ratings mean? Read how CQC ratings work.
Understanding this rating
Plain facts about how CQC rates and inspects services, as CQC describes them. This is not advice and not a rating of ours.
This is what CQC says about how it rates and inspects services. Each rating on this page is shown as CQC published it.
How often CQC looks again
There is no fixed timetable. CQC decides when to look at a service again. It uses the information it holds about the service and how much risk it sees. It may look sooner if it hears of concerns.
Earlier ratings
Overall ratings this service had before, newest first. These are CQC’s own earlier ratings.
- Requires improvement19 March 2020Read the report (opens in a new tab)
- Good4 April 2017Read the report (opens in a new tab)
- Good18 March 2015Read the report (opens in a new tab)
About this service
- Type of care
- Care home without nursing
- Who it supports
- Learning disability or autism
- Number of beds
- 7
- Nursing care
- No, personal care only
- Registered since
- 2 December 2010
- Local council area
- Norfolk
Who runs it
- Provider
- John & Mrs Valerie Bailey
- Kind of provider
- Partnership