Care Associates (Coventry) Limited
Care Associates (Coventry) Limited is a home care service in Coventry. CQC rated it Good overall in April 2019 (last checked 3 April 2019). It is registered to support people living with dementia, older people and people with mental health needs.
- Home care
221 Albany Road, Earlsdon, Coventry, CV5 6NF
What CQC says
Overall rating
The service is performing well and meeting expectations.
Up from Requires improvement, 15 March 2018.
Read the CQC report (opens in a new tab)Last checked by CQC: 3 April 2019.
The five key questions
CQC rates each service on five questions. Each has its own rating.
Is it safe?
Goodrated 7 years ago (3 April 2019)Is it effective?
Goodrated 7 years ago (3 April 2019)Is it caring?
Goodrated 7 years ago (3 April 2019)Is it responsive to people’s needs?
Goodrated 7 years ago (3 April 2019)Is it well-led?
Requires improvementrated 7 years ago (3 April 2019)
Not sure what the ratings mean? Read how CQC ratings work.
Understanding this rating
Plain facts about how CQC rates and inspects services, as CQC describes them. This is not advice and not a rating of ours.
This rating is from April 2019. That is more than 2 years ago. A service can change a lot in that time, for better or worse. CQC decides when to inspect again.
CQC rated it Good overall. It rated “Well-led” as Requires improvement.
What CQC looks at
Well-led: Requires improvement
CQC checks how well the service is run. It looks at the managers and leaders, the culture, how the service checks and improves its own quality, and whether staff feel able to speak up.
Questions you could ask
- Who is the registered manager, and how can families contact them?
- How do you check the quality of care yourselves?
- How can staff raise worries, and how are they supported when they do?
Questions you could ask
- What has changed since the last inspection?
How often CQC looks again
There is no fixed timetable. CQC decides when to look at a service again. It uses the information it holds about the service and how much risk it sees. It may look sooner if it hears of concerns.
Earlier ratings
Overall ratings this service had before, newest first. These are CQC’s own earlier ratings.
- Requires improvement15 March 2018Read the report (opens in a new tab)
- Good5 July 2016Read the report (opens in a new tab)
About this service
- Type of care
- Home care
- Who it supports
- Dementia, Older people, Mental health needs
- Registered since
- 3 December 2010
- Local council area
- Coventry
Who runs it
- Provider
- Care Associates (Coventry) Limited
- Kind of provider
- Company or organisation