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Choices Housing Association Limited - 1 William Street

Choices Housing Association Limited - 1 William Street is a care home in Stoke On Trent, run by Choices Housing Association Limited. CQC rated it Outstanding overall in August 2026 (last checked 26 August 2026). It has 7 beds. It is registered to support older people, people with a physical disability, people with a learning disability or autism and people with mental health needs.

  • Care home without nursing

Fenton, Stoke On Trent, Staffordshire, ST4 2JG

What CQC says

Overall rating

Outstandingrated 1 month ago (26 August 2026)

The service is performing exceptionally well.

Up from Good, 15 November 2018.

Last checked by CQC: 26 August 2026.

See this service on the CQC website (opens in a new tab)

The five key questions

CQC rates each service on five questions. Each has its own rating.

  • Is it safe?

    Goodrated 1 month ago (26 August 2026)

  • Is it effective?

    Goodrated 1 month ago (26 August 2026)

  • Is it caring?

    Outstandingrated 1 month ago (26 August 2026)

  • Is it responsive to people’s needs?

    Goodrated 1 month ago (26 August 2026)

  • Is it well-led?

    Outstandingrated 1 month ago (26 August 2026)

Not sure what the ratings mean? Read how CQC ratings work.

Understanding this rating

Plain facts about how CQC rates and inspects services, as CQC describes them. This is not advice and not a rating of ours.

CQC rated it Outstanding overall. It rated “Safe” as Good. It rated “Effective” as Good. It rated “Responsive” as Good.

How often CQC looks again

There is no fixed timetable. CQC decides when to look at a service again. It uses the information it holds about the service and how much risk it sees. It may look sooner if it hears of concerns.

See this service on the CQC website (opens in a new tab)

More about how CQC works, with sources

Earlier ratings

Overall ratings this service had before, newest first. These are CQC’s own earlier ratings.

About this service

Type of care
Care home without nursing
Who it supports
Older people, Physical disability, Learning disability or autism, Mental health needs, Younger adults
Number of beds
7
Nursing care
No, personal care only
Registered since
4 January 2011
Local council area
Stoke-on-Trent

Who runs it

Provider
Choices Housing Association Limited
Brand
BRAND Choices Housing Association
Kind of provider
Company or organisation

Other services from this provider

and 6 more.

Care Comparison

Contains Care Quality Commission data © Care Quality Commission, licensed under the Open Government Licence v3.0. Care Comparison is independent and is not connected to or endorsed by CQC.

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Contains information from Care Inspectorate Wales © Crown copyright 2026, licensed under the Open Government Licence v3.0. Care Comparison is independent and is not connected to or endorsed by Care Inspectorate Wales.

Contains information from the Regulation and Quality Improvement Authority, licensed under the Open Government Licence v3.0 (via OpenDataNI). Care Comparison is independent and is not connected to or endorsed by RQIA.

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