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Highwood Mill Extra Care Scheme

Highwood Mill Extra Care Scheme is an extra care housing service in Horsham, run by Care Outlook Ltd. CQC rated it Requires improvement overall in April 2026 (last checked 4 November 2022). It is registered to support people living with dementia, older people, people with a physical disability and people with a sensory impairment.

  • Extra care housing

The Office, Highwood Mill, The Boulevard, Horsham, RH12 1GF

What CQC says

Overall rating

Requires improvementrated 6 months ago (2 April 2026)

The service is not performing as well as it should.

The same as the rating before it (Requires improvement, 10 December 2022).

Last checked by CQC: 4 November 2022.

See this service on the CQC website (opens in a new tab)

The five key questions

CQC rates each service on five questions. Each has its own rating.

  • Is it safe?

    Requires improvementrated 6 months ago (2 April 2026)

  • Is it effective?

    Requires improvementrated 6 months ago (2 April 2026)

  • Is it caring?

    Goodrated 6 months ago (2 April 2026)

  • Is it responsive to people’s needs?

    Requires improvementrated 6 months ago (2 April 2026)

  • Is it well-led?

    Requires improvementrated 6 months ago (2 April 2026)

Not sure what the ratings mean? Read how CQC ratings work.

Earlier ratings

Overall ratings this service had before, newest first. These are CQC’s own earlier ratings.

About this service

Type of care
Extra care housing
Who it supports
Dementia, Older people, Physical disability, Sensory impairment, Learning disability or autism, Mental health needs, Younger adults, Drug and alcohol misuse
Registered since
5 April 2022
Local council area
West Sussex

Who runs it

Provider
Care Outlook Ltd
Brand
BRAND Care Outlook
Kind of provider
Company or organisation

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