Goodrated 9 years ago
Rating from October 2017 (more than 2 years ago)
- Reading, RG2 8QG
- 7 beds
The Maltings
The Maltings is a care home in Calne, run by Voyage 1 Limited. CQC rated it Good overall in April 2020 (last checked 3 April 2020). It has 3 beds. It is registered to support people with a physical disability, people with a sensory impairment, people with a learning disability or autism and younger adults.
- Care home without nursing
Brewers Lane, Shelbourne Road, Calne, Wiltshire, SN11 8EZ
What CQC says
Overall rating
Goodrated 6 years ago (3 April 2020)
The service is performing well and meeting expectations.
The same as the rating before it (Good, 30 August 2017).
Read the CQC report (opens in a new tab)Last checked by CQC: 3 April 2020.
The five key questions
CQC rates each service on five questions. Each has its own rating.
Is it safe?
Goodrated 6 years ago (3 April 2020)Is it effective?
Goodrated 6 years ago (3 April 2020)Is it caring?
Goodrated 6 years ago (3 April 2020)Is it responsive to people’s needs?
Requires improvementrated 6 years ago (3 April 2020)Is it well-led?
Goodrated 6 years ago (3 April 2020)
Not sure what the ratings mean? Read how CQC ratings work.
Understanding this rating
Plain facts about how CQC rates and inspects services, as CQC describes them. This is not advice and not a rating of ours.
This rating is from April 2020. That is more than 2 years ago. A service can change a lot in that time, for better or worse. CQC decides when to inspect again.
CQC rated it Good overall. It rated “Responsive” as Requires improvement.
What CQC looks at
Responsive: Requires improvement
CQC checks whether care is planned around each person’s needs and wishes. It looks at care plans, joined-up care with other services, clear information, and how feedback and complaints are listened to and acted on.
Questions you could ask
- How is the care plan written, and how can family be involved?
- How often is the care plan reviewed?
- How can I raise a concern, and what happens next?
Questions you could ask
- What has changed since the last inspection?
How often CQC looks again
There is no fixed timetable. CQC decides when to look at a service again. It uses the information it holds about the service and how much risk it sees. It may look sooner if it hears of concerns.
Earlier ratings
Overall ratings this service had before, newest first. These are CQC’s own earlier ratings.
- Good30 August 2017Read the report (opens in a new tab)
- Requires improvement13 April 2016Read the report (opens in a new tab)
About this service
- Type of care
- Care home without nursing
- Who it supports
- Physical disability, Sensory impairment, Learning disability or autism, Younger adults
- Number of beds
- 3
- Nursing care
- No, personal care only
- Registered since
- 20 December 2010
- Local council area
- Wiltshire
Who runs it
- Provider
- Voyage 1 Limited
- Brand
- BRAND Voyage
- Kind of provider
- Company or organisation
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Rating from November 2019 (more than 2 years ago)
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Rating from February 2018 (more than 2 years ago)
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and 274 more.