Goodrated 9 years ago
Rating from October 2017 (more than 2 years ago)
- Reading, RG2 8QG
- 7 beds
Phoenix House
Phoenix House is a care home in Trowbridge, run by Voyage 1 Limited. CQC rated it Good overall in October 2021 (last checked 23 October 2021). It has 9 beds. It is registered to support older people, people with a physical disability, people with a learning disability or autism and younger adults.
- Care home without nursing
318 Station Road, Trowbridge, Wiltshire, BA14 6RD
What CQC says
Overall rating
Goodrated 4 years ago (23 October 2021)
The service is performing well and meeting expectations.
Up from Requires improvement, 31 December 2019.
Read the CQC report (opens in a new tab)Last checked by CQC: 23 October 2021.
The five key questions
CQC rates each service on five questions. Each has its own rating.
Is it safe?
Goodrated 4 years ago (23 October 2021)Is it effective?
Goodrated 6 years ago (31 December 2019)Is it caring?
Goodrated 6 years ago (31 December 2019)Is it responsive to people’s needs?
Goodrated 6 years ago (31 December 2019)Is it well-led?
Goodrated 4 years ago (23 October 2021)
Not sure what the ratings mean? Read how CQC ratings work.
Understanding this rating
Plain facts about how CQC rates and inspects services, as CQC describes them. This is not advice and not a rating of ours.
This rating is from October 2021. That is more than 2 years ago. A service can change a lot in that time, for better or worse. CQC decides when to inspect again.
Questions you could ask
- What has changed since the last inspection?
How often CQC looks again
There is no fixed timetable. CQC decides when to look at a service again. It uses the information it holds about the service and how much risk it sees. It may look sooner if it hears of concerns.
Earlier ratings
Overall ratings this service had before, newest first. These are CQC’s own earlier ratings.
- Requires improvement31 December 2019Read the report (opens in a new tab)
- Good26 May 2017Read the report (opens in a new tab)
- Good27 April 2015Read the report (opens in a new tab)
About this service
- Type of care
- Care home without nursing
- Who it supports
- Older people, Physical disability, Learning disability or autism, Younger adults
- Number of beds
- 9
- Nursing care
- No, personal care only
- Registered since
- 20 December 2010
- Local council area
- Wiltshire
Who runs it
- Provider
- Voyage 1 Limited
- Brand
- BRAND Voyage
- Kind of provider
- Company or organisation
Other services from this provider
- Outstandingrated 4 months ago
- London, N14 4UB
- 5 beds
- Goodrated 6 years ago
Rating from November 2019 (more than 2 years ago)
- Rotherham, S65 2LW
- 10 beds
- Goodrated 8 years ago
Rating from February 2018 (more than 2 years ago)
- Birmingham, B24 0ES
- 5 beds
- Goodrated 8 months ago
- Deal, CT14 7UG
- 3 beds
- Goodrated 7 months ago
- Haywards Heath, RH16 3TT
- 4 beds
and 274 more.