The Oaks Residential Care Home
The Oaks Residential Care Home is a care home in Colchester, run by Florence Care Homes Limited. CQC rated it Good overall in July 2024 (last checked 16 July 2024). It has 30 beds. It is registered to support people living with dementia, older people, people with a sensory impairment and people with mental health needs.
- Care home without nursing
14 St Mary's Road, Aingers Green, Great Bentley, Colchester, Essex, CO7 8NN
What CQC says
Overall rating
The service is performing well and meeting expectations.
Up from Inadequate, 23 March 2024.
Last checked by CQC: 16 July 2024.
The five key questions
CQC rates each service on five questions. Each has its own rating.
Is it safe?
Requires improvementrated 2 years ago (16 July 2024)Is it effective?
Goodrated 2 years ago (16 July 2024)Is it caring?
Goodrated 2 years ago (16 July 2024)Is it responsive to people’s needs?
Goodrated 2 years ago (16 July 2024)Is it well-led?
Goodrated 2 years ago (16 July 2024)
Not sure what the ratings mean? Read how CQC ratings work.
Understanding this rating
Plain facts about how CQC rates and inspects services, as CQC describes them. This is not advice and not a rating of ours.
This rating is from July 2024. That is more than 2 years ago. A service can change a lot in that time, for better or worse. CQC decides when to inspect again.
CQC rated it Good overall. It rated “Safe” as Requires improvement.
What CQC looks at
Safe: Requires improvement
CQC checks whether people are protected from abuse and avoidable harm. It looks at safeguarding, how risks are managed, staffing levels and training, medicines, and keeping the place clean to stop infections.
Questions you could ask
- How are medicines looked after and given on time?
- How do you decide how many staff are on duty, day and night?
- When something goes wrong, what do you do, and how do you tell families?
Questions you could ask
- What has changed since the last inspection?
How often CQC looks again
There is no fixed timetable. CQC decides when to look at a service again. It uses the information it holds about the service and how much risk it sees. It may look sooner if it hears of concerns.
Earlier ratings
Overall ratings this service had before, newest first. These are CQC’s own earlier ratings.
- Inadequate23 March 2024Read the report (opens in a new tab)
- Good1 April 2021Read the report (opens in a new tab)
- Requires improvement5 September 2019Read the report (opens in a new tab)
- Requires improvement25 July 2018Read the report (opens in a new tab)
- Inadequate13 April 2018Read the report (opens in a new tab)
- Inadequate5 January 2018Read the report (opens in a new tab)
- Requires improvement12 August 2016Read the report (opens in a new tab)
- Good22 July 2015Read the report (opens in a new tab)
About this service
- Type of care
- Care home without nursing
- Who it supports
- Dementia, Older people, Sensory impairment, Mental health needs
- Number of beds
- 30
- Nursing care
- No, personal care only
- Registered since
- 13 December 2010
- Local council area
- Essex
Who runs it
- Provider
- Florence Care Homes Limited
- Kind of provider
- Company or organisation