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Candlelight Homecare Service Limited (East Sussex)

Candlelight Homecare Service Limited (East Sussex) is a home care service in Heathfield, run by Candlelight Homecare Services Limited. CQC rated it Good overall in May 2026 (last checked 27 May 2026). It is registered to support people living with dementia, older people, people with a physical disability and people with a sensory impairment.

  • Home care

Heathfield Centre, Streatfield, Heathfield, TN21 8LA

What CQC says

Overall rating

Goodrated 4 months ago (27 May 2026)

The service is performing well and meeting expectations.

The same as the rating before it (Good, 19 December 2017).

Last checked by CQC: 27 May 2026.

See this service on the CQC website (opens in a new tab)

The five key questions

CQC rates each service on five questions. Each has its own rating.

  • Is it safe?

    Goodrated 4 months ago (27 May 2026)

  • Is it effective?

    Goodrated 4 months ago (27 May 2026)

  • Is it caring?

    Goodrated 4 months ago (27 May 2026)

  • Is it responsive to people’s needs?

    Goodrated 4 months ago (27 May 2026)

  • Is it well-led?

    Requires improvementrated 4 months ago (27 May 2026)

Not sure what the ratings mean? Read how CQC ratings work.

Understanding this rating

Plain facts about how CQC rates and inspects services, as CQC describes them. This is not advice and not a rating of ours.

CQC rated it Good overall. It rated “Well-led” as Requires improvement.

What CQC looks at

  • Well-led: Requires improvement

    CQC checks how well the service is run. It looks at the managers and leaders, the culture, how the service checks and improves its own quality, and whether staff feel able to speak up.

    Questions you could ask

    • Who is the registered manager, and how can families contact them?
    • How do you check the quality of care yourselves?
    • How can staff raise worries, and how are they supported when they do?

How often CQC looks again

There is no fixed timetable. CQC decides when to look at a service again. It uses the information it holds about the service and how much risk it sees. It may look sooner if it hears of concerns.

See this service on the CQC website (opens in a new tab)

More about how CQC works, with sources

Earlier ratings

Overall ratings this service had before, newest first. These are CQC’s own earlier ratings.

About this service

Type of care
Home care
Who it supports
Dementia, Older people, Physical disability, Sensory impairment, Learning disability or autism, Mental health needs, Younger adults, Children and young people, Drug and alcohol misuse, Eating disorder
Registered since
17 April 2014
Local council area
East Sussex

Who runs it

Provider
Candlelight Homecare Services Limited
Kind of provider
Company or organisation

Other services from this provider

Care Comparison

Contains Care Quality Commission data © Care Quality Commission, licensed under the Open Government Licence v3.0. Care Comparison is independent and is not connected to or endorsed by CQC.

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Contains information from Care Inspectorate Wales © Crown copyright 2026, licensed under the Open Government Licence v3.0. Care Comparison is independent and is not connected to or endorsed by Care Inspectorate Wales.

Contains information from the Regulation and Quality Improvement Authority, licensed under the Open Government Licence v3.0 (via OpenDataNI). Care Comparison is independent and is not connected to or endorsed by RQIA.

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