Knowsley and Liverpool East Office
Knowsley and Liverpool East Office is a home care service in Liverpool, run by Pompeii Limited. CQC rated it Good overall in February 2018 (last checked 7 February 2018). It is registered to support people living with dementia, older people, people with a physical disability and people with a sensory impairment.
- Home care
383A Eaton Road, West Derby, Liverpool, Merseyside, L12 2AH
What CQC says
Overall rating
The service is performing well and meeting expectations.
Up from Requires improvement, 11 January 2017.
Read the CQC report (opens in a new tab)Last checked by CQC: 7 February 2018.
The five key questions
CQC rates each service on five questions. Each has its own rating.
Is it safe?
Goodrated 8 years ago (7 February 2018)Is it effective?
Goodrated 8 years ago (7 February 2018)Is it caring?
Goodrated 8 years ago (7 February 2018)Is it responsive to people’s needs?
Goodrated 8 years ago (7 February 2018)Is it well-led?
Goodrated 8 years ago (7 February 2018)
Not sure what the ratings mean? Read how CQC ratings work.
Understanding this rating
Plain facts about how CQC rates and inspects services, as CQC describes them. This is not advice and not a rating of ours.
This rating is from February 2018. That is more than 2 years ago. A service can change a lot in that time, for better or worse. CQC decides when to inspect again.
Questions you could ask
- What has changed since the last inspection?
How often CQC looks again
There is no fixed timetable. CQC decides when to look at a service again. It uses the information it holds about the service and how much risk it sees. It may look sooner if it hears of concerns.
Earlier ratings
Overall ratings this service had before, newest first. These are CQC’s own earlier ratings.
- Requires improvement11 January 2017Read the report (opens in a new tab)
About this service
- Type of care
- Home care
- Who it supports
- Dementia, Older people, Physical disability, Sensory impairment, Learning disability or autism, Mental health needs, Younger adults
- Registered since
- 2 April 2014
- Local council area
- Liverpool
Who runs it
- Provider
- Pompeii Limited
- Brand
- BRAND Home Instead
- Kind of provider
- Company or organisation