Coventry Crossroads
Coventry Crossroads is a home care service in Coventry, run by Carers Trust, Heart Of England. CQC rated it Good overall in November 2018 (last checked 8 November 2018). It is registered to support people living with dementia, older people, people with a physical disability and people with a sensory impairment.
- Home care
9 & 10 Rowan House, Westwood Way, Westwood Business Park, Coventry, CV4 8HS
What CQC says
Overall rating
The service is performing well and meeting expectations.
The same as the rating before it (Good, 19 January 2016).
Read the CQC report (opens in a new tab)Last checked by CQC: 8 November 2018.
The five key questions
CQC rates each service on five questions. Each has its own rating.
Is it safe?
Goodrated 7 years ago (8 November 2018)Is it effective?
Goodrated 7 years ago (8 November 2018)Is it caring?
Goodrated 7 years ago (8 November 2018)Is it responsive to people’s needs?
Goodrated 7 years ago (8 November 2018)Is it well-led?
Goodrated 7 years ago (8 November 2018)
Not sure what the ratings mean? Read how CQC ratings work.
Understanding this rating
Plain facts about how CQC rates and inspects services, as CQC describes them. This is not advice and not a rating of ours.
This rating is from November 2018. That is more than 2 years ago. A service can change a lot in that time, for better or worse. CQC decides when to inspect again.
Questions you could ask
- What has changed since the last inspection?
How often CQC looks again
There is no fixed timetable. CQC decides when to look at a service again. It uses the information it holds about the service and how much risk it sees. It may look sooner if it hears of concerns.
Earlier ratings
Overall ratings this service had before, newest first. These are CQC’s own earlier ratings.
- Good19 January 2016Read the report (opens in a new tab)
About this service
- Type of care
- Home care
- Who it supports
- Dementia, Older people, Physical disability, Sensory impairment, Learning disability or autism, Mental health needs, Younger adults, Children and young people, Drug and alcohol misuse
- Registered since
- 30 December 2010
- Local council area
- Coventry
Who runs it
- Provider
- Carers Trust, Heart Of England
- Brand
- BRAND Crossroads Together from Carers Trust 4all
- Kind of provider
- Company or organisation