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Cera - Essex and Havering

Cera - Essex and Havering is a home care service in Basildon, run by Cera Care Operations Limited. CQC rated it Good overall in July 2024 (last checked 22 February 2019). It is registered to support people living with dementia, older people, people with a physical disability and people with a sensory impairment.

  • Home care

3rd Office, 3rd Floor Alpi House, Miles Gray Road, Basildon, SS14 3HJ

What CQC says

Overall rating

Goodrated 2 years ago (12 July 2024)

The service is performing well and meeting expectations.

The same as the rating before it (Good, 26 March 2019).

Last checked by CQC: 22 February 2019.

See this service on the CQC website (opens in a new tab)

The five key questions

CQC rates each service on five questions. Each has its own rating.

  • Is it safe?

    Goodrated 2 years ago (12 July 2024)
  • Is it effective?

    Goodrated 2 years ago (12 July 2024)
  • Is it caring?

    Goodrated 2 years ago (12 July 2024)
  • Is it responsive to people’s needs?

    Goodrated 2 years ago (12 July 2024)
  • Is it well-led?

    Goodrated 2 years ago (12 July 2024)

Not sure what the ratings mean? Read how CQC ratings work.

Understanding this rating

Plain facts about how CQC rates and inspects services, as CQC describes them. This is not advice and not a rating of ours.

This rating is from July 2024. That is more than 2 years ago. A service can change a lot in that time, for better or worse. CQC decides when to inspect again.

Questions you could ask

  • What has changed since the last inspection?

How often CQC looks again

There is no fixed timetable. CQC decides when to look at a service again. It uses the information it holds about the service and how much risk it sees. It may look sooner if it hears of concerns.

Earlier ratings

Overall ratings this service had before, newest first. These are CQC’s own earlier ratings.

About this service

Type of care
Home care
Who it supports
Dementia, Older people, Physical disability, Sensory impairment, Learning disability or autism, Mental health needs, Younger adults, Children and young people, Drug and alcohol misuse
Registered since
16 November 2010
Local council area
Essex

Who runs it

Provider
Cera Care Operations Limited
Brand
BRAND Cera Care
Kind of provider
Company or organisation

Other services from this provider

  • Burnside Court

    Extra care housing

    Run by Cera Care Operations Limited

    Goodrated 7 years ago

    Rating from November 2018 (more than 2 years ago)

    • Carlisle, CA3 9HP
  • Cera - Cumbria

    Home care

    Run by Cera Care Operations Limited

    Goodrated 1 month ago
    • Cockermouth, CA13 0QT
  • Cera - Derbyshire

    Home care, Supported living

    Run by Cera Care Operations Limited

    Homecare: GoodSupported Living: Goodrated separately for each type of care
    • High Peak, SK23 0EN
  • Cera - King's Lynn

    Home care

    Run by Cera Care Operations Limited

    Goodrated 7 years ago

    Rating from May 2019 (more than 2 years ago)

    • Kings Lynn, PE30 4JQ
  • Cera - Lancashire

    Home care

    Run by Cera Care Operations Limited

    Goodrated 7 years ago

    Rating from December 2018 (more than 2 years ago)

    • Fleetwood, FY7 6SR
  • Cera - Lincolnshire

    Home care, Extra care housing

    Run by Cera Care Operations Limited

    Requires improvementrated 9 years ago

    Rating from February 2017 (more than 2 years ago)

    • Boston, PE21 8GH

and 20 more.

Care Comparison

Contains Care Quality Commission data © Care Quality Commission, licensed under the Open Government Licence v3.0. Care Comparison is independent and is not connected to or endorsed by CQC.

Contains Care Inspectorate data © Care Inspectorate, licensed under the Open Government Licence v3.0. Care Comparison is independent and is not connected to or endorsed by the Care Inspectorate.

Contains information from Care Inspectorate Wales © Crown copyright 2026, licensed under the Open Government Licence v3.0. Care Comparison is independent and is not connected to or endorsed by Care Inspectorate Wales.

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