Goodrated 7 years ago
Rating from March 2019 (more than 2 years ago)
- Norwich, NR5 9NJ
- 49 beds
Trees Nursing Home
Trees Nursing Home is a care home with nursing in Harleston, run by R J Francis Care Homes Limited. CQC rated it Good overall in April 2023 (last checked 20 April 2023). It has 21 beds. It is registered to support people living with dementia, older people, people with a physical disability and younger adults.
- Care home with nursing
12 Candlers Lane, Harleston, Norfolk, IP20 9JA
What CQC says
Overall rating
Goodrated 3 years ago (20 April 2023)
The service is performing well and meeting expectations.
Last checked by CQC: 20 April 2023.
The five key questions
CQC rates each service on five questions. Each has its own rating.
Is it safe?
Goodrated 3 years ago (20 April 2023)Is it effective?
Goodrated 3 years ago (20 April 2023)Is it caring?
Goodrated 3 years ago (20 April 2023)Is it responsive to people’s needs?
Goodrated 3 years ago (20 April 2023)Is it well-led?
Requires improvementrated 3 years ago (20 April 2023)
Not sure what the ratings mean? Read how CQC ratings work.
Understanding this rating
Plain facts about how CQC rates and inspects services, as CQC describes them. This is not advice and not a rating of ours.
This rating is from April 2023. That is more than 2 years ago. A service can change a lot in that time, for better or worse. CQC decides when to inspect again.
CQC rated it Good overall. It rated “Well-led” as Requires improvement.
What CQC looks at
Well-led: Requires improvement
CQC checks how well the service is run. It looks at the managers and leaders, the culture, how the service checks and improves its own quality, and whether staff feel able to speak up.
Questions you could ask
- Who is the registered manager, and how can families contact them?
- How do you check the quality of care yourselves?
- How can staff raise worries, and how are they supported when they do?
Questions you could ask
- What has changed since the last inspection?
How often CQC looks again
There is no fixed timetable. CQC decides when to look at a service again. It uses the information it holds about the service and how much risk it sees. It may look sooner if it hears of concerns.
About this service
- Type of care
- Care home with nursing
- Who it supports
- Dementia, Older people, Physical disability, Younger adults
- Number of beds
- 21
- Nursing care
- Yes, nurses are on hand
- Registered since
- 19 December 2022
- Local council area
- Norfolk
Who runs it
- Provider
- R J Francis Care Homes Limited
- Kind of provider
- Company or organisation