Norvic Healthcare Anglia
Norvic Healthcare Anglia is registered for home care, supported living and community health care services - Nurses Agency only in Norwich, run by Norvic Healthcare (Anglia) Limited. CQC rated it Requires improvement overall in October 2021 (last checked 8 October 2021). It is registered to support people living with dementia, older people, people with a physical disability and people with a sensory impairment.
- Home care
- Supported living
- Community health care services - Nurses Agency only
Unit 5, 232 Fakenham Road, Taverham, Norwich, Norfolk, NR8 6QW
What CQC says
Overall rating
The service is not performing as well as it should.
The same as the rating before it (Requires improvement, 26 July 2019).
Read the CQC report (opens in a new tab)Last checked by CQC: 8 October 2021.
The five key questions
CQC rates each service on five questions. Each has its own rating.
Is it safe?
Goodrated 5 years ago (8 October 2021)Is it effective?
Goodrated 7 years ago (26 July 2019)Is it caring?
Goodrated 7 years ago (26 July 2019)Is it responsive to people’s needs?
Goodrated 7 years ago (26 July 2019)Is it well-led?
Requires improvementrated 5 years ago (8 October 2021)
Not sure what the ratings mean? Read how CQC ratings work.
Understanding this rating
Plain facts about how CQC rates and inspects services, as CQC describes them. This is not advice and not a rating of ours.
This rating is from October 2021. That is more than 2 years ago. A service can change a lot in that time, for better or worse. CQC decides when to inspect again.
What CQC looks at
Well-led: Requires improvement
CQC checks how well the service is run. It looks at the managers and leaders, the culture, how the service checks and improves its own quality, and whether staff feel able to speak up.
Questions you could ask
- Who is the registered manager, and how can families contact them?
- How do you check the quality of care yourselves?
- How can staff raise worries, and how are they supported when they do?
Questions you could ask
- What has changed since the last inspection?
How often CQC looks again
There is no fixed timetable. CQC decides when to look at a service again. It uses the information it holds about the service and how much risk it sees. It may look sooner if it hears of concerns.
Earlier ratings
Overall ratings this service had before, newest first. These are CQC’s own earlier ratings.
- Requires improvement26 July 2019Read the report (opens in a new tab)
- Requires improvement14 June 2018Read the report (opens in a new tab)
- Requires improvement6 January 2017Read the report (opens in a new tab)
About this service
- Type of care
- Home care, Supported living, Community health care services - Nurses Agency only
- Who it supports
- Dementia, Older people, Physical disability, Sensory impairment, Learning disability or autism, Mental health needs, Younger adults, Drug and alcohol misuse, Eating disorder
- Registered since
- 18 November 2010
- Local council area
- Norfolk
Who runs it
- Provider
- Norvic Healthcare (Anglia) Limited
- Kind of provider
- Company or organisation