The Mellows
The Mellows is a care home in Loughton, run by The Mellows Limited. CQC rated it Good overall in July 2022 (last checked 26 July 2022). It has 50 beds. It is registered to support people living with dementia and older people.
- Care home without nursing
38 Station Road, Loughton, Essex, IG10 4NX
What CQC says
Overall rating
The service is performing well and meeting expectations.
The same as the rating before it (Good, 21 December 2019).
Read the CQC report (opens in a new tab)Last checked by CQC: 26 July 2022.
The five key questions
CQC rates each service on five questions. Each has its own rating.
Is it safe?
Requires improvementrated 4 years ago (26 July 2022)Is it effective?
Goodrated 4 years ago (26 July 2022)Is it caring?
Goodrated 6 years ago (21 December 2019)Is it responsive to people’s needs?
Goodrated 6 years ago (21 December 2019)Is it well-led?
Goodrated 4 years ago (26 July 2022)
Not sure what the ratings mean? Read how CQC ratings work.
Understanding this rating
Plain facts about how CQC rates and inspects services, as CQC describes them. This is not advice and not a rating of ours.
This rating is from July 2022. That is more than 2 years ago. A service can change a lot in that time, for better or worse. CQC decides when to inspect again.
CQC rated it Good overall. It rated “Safe” as Requires improvement.
What CQC looks at
Safe: Requires improvement
CQC checks whether people are protected from abuse and avoidable harm. It looks at safeguarding, how risks are managed, staffing levels and training, medicines, and keeping the place clean to stop infections.
Questions you could ask
- How are medicines looked after and given on time?
- How do you decide how many staff are on duty, day and night?
- When something goes wrong, what do you do, and how do you tell families?
Questions you could ask
- What has changed since the last inspection?
How often CQC looks again
There is no fixed timetable. CQC decides when to look at a service again. It uses the information it holds about the service and how much risk it sees. It may look sooner if it hears of concerns.
Earlier ratings
Overall ratings this service had before, newest first. These are CQC’s own earlier ratings.
- Good21 December 2019Read the report (opens in a new tab)
- Good23 May 2017Read the report (opens in a new tab)
- Requires improvement2 September 2016Read the report (opens in a new tab)
- Requires improvement23 September 2015Read the report (opens in a new tab)
- Requires improvement30 April 2015Read the report (opens in a new tab)
About this service
- Type of care
- Care home without nursing
- Who it supports
- Dementia, Older people
- Number of beds
- 50
- Nursing care
- No, personal care only
- Registered since
- 21 January 2011
- Local council area
- Essex
Who runs it
- Provider
- The Mellows Limited
- Kind of provider
- Company or organisation