Goodrated 8 years ago
Rating from September 2018 (more than 2 years ago)
- Berkhamsted, HP4 2ST
- 62 beds
Milford Lodge Care Home
Milford Lodge Care Home is a care home in Hitchin, run by Colleycare Limited. CQC rated it Good overall in July 2019 (last checked 27 February 2021). It has 60 beds. It is registered to support people living with dementia and older people.
- Care home without nursing
Priory End, Hitchin, Hertfordshire, SG4 9AL
What CQC says
Overall rating
Goodrated 7 years ago (26 July 2019)
The service is performing well and meeting expectations.
Last checked by CQC: 27 February 2021.
The five key questions
CQC rates each service on five questions. Each has its own rating.
Is it safe?
Goodrated 7 years ago (26 July 2019)Is it effective?
Goodrated 7 years ago (26 July 2019)Is it caring?
Goodrated 7 years ago (26 July 2019)Is it responsive to people’s needs?
Goodrated 7 years ago (26 July 2019)Is it well-led?
Requires improvementrated 7 years ago (26 July 2019)
Not sure what the ratings mean? Read how CQC ratings work.
Understanding this rating
Plain facts about how CQC rates and inspects services, as CQC describes them. This is not advice and not a rating of ours.
This rating is from July 2019. That is more than 2 years ago. A service can change a lot in that time, for better or worse. CQC decides when to inspect again.
CQC rated it Good overall. It rated “Well-led” as Requires improvement.
What CQC looks at
Well-led: Requires improvement
CQC checks how well the service is run. It looks at the managers and leaders, the culture, how the service checks and improves its own quality, and whether staff feel able to speak up.
Questions you could ask
- Who is the registered manager, and how can families contact them?
- How do you check the quality of care yourselves?
- How can staff raise worries, and how are they supported when they do?
Questions you could ask
- What has changed since the last inspection?
How often CQC looks again
There is no fixed timetable. CQC decides when to look at a service again. It uses the information it holds about the service and how much risk it sees. It may look sooner if it hears of concerns.
About this service
- Type of care
- Care home without nursing
- Who it supports
- Dementia, Older people
- Number of beds
- 60
- Nursing care
- No, personal care only
- Registered since
- 30 May 2014
- Local council area
- Hertfordshire
Who runs it
- Provider
- Colleycare Limited
- Brand
- BRAND B & M Care
- Kind of provider
- Company or organisation
Other services from this provider
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Rating from April 2020 (more than 2 years ago)
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- 31 beds
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Rating from August 2023 (more than 2 years ago)
- Reading, RG6 7BY
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- Goodrated 1 year ago
- Baldock, SG7 6EN
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- Goodrated 6 years ago
Rating from March 2020 (more than 2 years ago)
- High Wycombe, HP11 1DW
- 94 beds
and 12 more.