Total Community Care
Total Community Care is a home care service in Truro, run by Total Community Care Limited. CQC rated it Good overall in September 2022 (last checked 5 August 2022). It is registered to support people living with dementia, older people, people with a physical disability and people with a sensory impairment.
- Home care
Health and Wellbeing Innovation Centre, Treliske, Truro, TR1 3FF
What CQC says
Overall rating
The service is performing well and meeting expectations.
Up from Requires improvement, 16 September 2021.
Read the CQC report (opens in a new tab)Last checked by CQC: 5 August 2022.
The five key questions
CQC rates each service on five questions. Each has its own rating.
Is it safe?
Goodrated 4 years ago (23 September 2022)Is it effective?
Goodrated 7 years ago (6 July 2019)Is it caring?
Goodrated 7 years ago (6 July 2019)Is it responsive to people’s needs?
Goodrated 7 years ago (6 July 2019)Is it well-led?
Goodrated 4 years ago (23 September 2022)
Not sure what the ratings mean? Read how CQC ratings work.
Understanding this rating
Plain facts about how CQC rates and inspects services, as CQC describes them. This is not advice and not a rating of ours.
This rating is from September 2022. That is more than 2 years ago. A service can change a lot in that time, for better or worse. CQC decides when to inspect again.
Questions you could ask
- What has changed since the last inspection?
How often CQC looks again
There is no fixed timetable. CQC decides when to look at a service again. It uses the information it holds about the service and how much risk it sees. It may look sooner if it hears of concerns.
Earlier ratings
Overall ratings this service had before, newest first. These are CQC’s own earlier ratings.
- Requires improvement16 September 2021Read the report (opens in a new tab)
- Good6 July 2019Read the report (opens in a new tab)
- Good19 November 2016Read the report (opens in a new tab)
About this service
- Type of care
- Home care
- Who it supports
- Dementia, Older people, Physical disability, Sensory impairment, Learning disability or autism, Mental health needs, Younger adults, Children and young people
- Registered since
- 23 May 2014
- Local council area
- Cornwall
Who runs it
- Provider
- Total Community Care Limited
- Brand
- BRAND City and County Healthcare Group
- Kind of provider
- Company or organisation