MemoryJane Healthcare Limited
MemoryJane Healthcare Limited is a home care service in Southampton. CQC rated it Good overall in July 2025 (last checked 1 July 2025). It is registered to support people living with dementia, older people, people with a physical disability and people with a sensory impairment.
- Home care
Mountbatten Business Centre, First Floor, 3 Millbrook Road East, Southampton, SO15 1HY
What CQC says
Overall rating
The service is performing well and meeting expectations.
Last checked by CQC: 1 July 2025.
The five key questions
CQC rates each service on five questions. Each has its own rating.
Is it safe?
Goodrated 1 year ago (1 July 2025)Is it effective?
Goodrated 1 year ago (1 July 2025)Is it caring?
Goodrated 1 year ago (1 July 2025)Is it responsive to people’s needs?
Goodrated 1 year ago (1 July 2025)Is it well-led?
Requires improvementrated 1 year ago (1 July 2025)
Not sure what the ratings mean? Read how CQC ratings work.
Understanding this rating
Plain facts about how CQC rates and inspects services, as CQC describes them. This is not advice and not a rating of ours.
CQC rated it Good overall. It rated “Well-led” as Requires improvement.
What CQC looks at
Well-led: Requires improvement
CQC checks how well the service is run. It looks at the managers and leaders, the culture, how the service checks and improves its own quality, and whether staff feel able to speak up.
Questions you could ask
- Who is the registered manager, and how can families contact them?
- How do you check the quality of care yourselves?
- How can staff raise worries, and how are they supported when they do?
How often CQC looks again
There is no fixed timetable. CQC decides when to look at a service again. It uses the information it holds about the service and how much risk it sees. It may look sooner if it hears of concerns.
About this service
- Type of care
- Home care
- Who it supports
- Dementia, Older people, Physical disability, Sensory impairment, Mental health needs, Younger adults
- Registered since
- 6 January 2023
- Local council area
- Southampton
Who runs it
- Provider
- MemoryJane Healthcare Limited
- Kind of provider
- Company or organisation