Requires improvementrated 3 years ago
- Torquay, TQ1 1QB
- 22 beds
Waterloo House
- Care home without nursing
3 Nelson Gardens, Stoke, Plymouth, Devon, PL1 5RH
What CQC says
Overall rating
Requires improvementrated 1 year ago (12 September 2025)
The service is not performing as well as it should.
Last checked by CQC: 12 September 2025.
The five key questions
CQC rates each service on five questions. Each has its own rating.
Is it safe?
Requires improvementrated 1 year ago (12 September 2025)Is it effective?
Requires improvementrated 1 year ago (12 September 2025)Is it caring?
Goodrated 8 years ago (28 April 2018)Is it responsive to people’s needs?
Goodrated 4 years ago (20 August 2022)Is it well-led?
Requires improvementrated 1 year ago (12 September 2025)
Not sure what the ratings mean? Read how CQC ratings work.
About this service
- Type of care
- Care home without nursing
- Who it supports
- Mental health needs, Younger adults
- Number of beds
- 20
- Nursing care
- No, personal care only
- Registered since
- 20 April 2011
- Local council area
- Plymouth
Who runs it
- Provider
- Vivacare Limited
- Kind of provider
- Company or organisation
Other services from this provider
- No overall rating shown
- Torquay, TQ1 3HA
- 21 beds
- Requires improvementrated 1 year ago
- Bodmin, PL31 1JA
- 23 beds