Goodrated 7 years ago
Rating from March 2019 (more than 2 years ago)
- Skelmersdale, WN8 8PW
- 46 beds
Dolphinlee House Home for Older People
Dolphinlee House Home for Older People is a care home in Lancaster, run by Lancashire County Council. CQC rated it Good overall in August 2023 (last checked 18 August 2023). It has 46 beds. It is registered to support people living with dementia, older people, people with a physical disability and younger adults.
- Care home without nursing
Patterdale Road, Ridge Estate, Lancaster, Lancashire, LA1 3LZ
What CQC says
Overall rating
Goodrated 3 years ago (18 August 2023)
The service is performing well and meeting expectations.
Up from Requires improvement, 21 September 2022.
Read the CQC report (opens in a new tab)Last checked by CQC: 18 August 2023.
The five key questions
CQC rates each service on five questions. Each has its own rating.
Is it safe?
Goodrated 3 years ago (18 August 2023)Is it effective?
Goodrated 3 years ago (18 August 2023)Is it caring?
Goodrated 7 years ago (29 March 2019)Is it responsive to people’s needs?
Requires improvementrated 7 years ago (29 March 2019)Is it well-led?
Goodrated 3 years ago (18 August 2023)
Not sure what the ratings mean? Read how CQC ratings work.
Understanding this rating
Plain facts about how CQC rates and inspects services, as CQC describes them. This is not advice and not a rating of ours.
This rating is from August 2023. That is more than 2 years ago. A service can change a lot in that time, for better or worse. CQC decides when to inspect again.
CQC rated it Good overall. It rated “Responsive” as Requires improvement.
What CQC looks at
Responsive: Requires improvement
CQC checks whether care is planned around each person’s needs and wishes. It looks at care plans, joined-up care with other services, clear information, and how feedback and complaints are listened to and acted on.
Questions you could ask
- How is the care plan written, and how can family be involved?
- How often is the care plan reviewed?
- How can I raise a concern, and what happens next?
Questions you could ask
- What has changed since the last inspection?
How often CQC looks again
There is no fixed timetable. CQC decides when to look at a service again. It uses the information it holds about the service and how much risk it sees. It may look sooner if it hears of concerns.
Earlier ratings
Overall ratings this service had before, newest first. These are CQC’s own earlier ratings.
- Requires improvement21 September 2022Read the report (opens in a new tab)
- Requires improvement29 March 2019Read the report (opens in a new tab)
- Requires improvement29 June 2018Read the report (opens in a new tab)
- Good5 May 2017Read the report (opens in a new tab)
- Good7 April 2016Read the report (opens in a new tab)
About this service
- Type of care
- Care home without nursing
- Who it supports
- Dementia, Older people, Physical disability, Younger adults
- Number of beds
- 46
- Nursing care
- No, personal care only
- Registered since
- 2 February 2011
- Local council area
- Lancashire
Who runs it
- Provider
- Lancashire County Council
- Brand
- BRAND Lancashire County Council
- Kind of provider
- Company or organisation
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Rating from May 2023 (more than 2 years ago)
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and 26 more.