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21 Lucerne Road

  • Care home without nursing

21-23 Lucerne Road, Thornton Heath, Surrey, CR7 7BB

What CQC says

Overall rating

Requires improvementrated 2 years ago (4 July 2024)

The service is not performing as well as it should.

Last checked by CQC: 4 July 2024.

See this service on the CQC website

The five key questions

CQC rates each service on five questions. Each has its own rating.

  • Is it safe?

    Goodrated 2 years ago (4 July 2024)
  • Is it effective?

    Goodrated 2 years ago (4 July 2024)
  • Is it caring?

    Goodrated 2 years ago (4 July 2024)
  • Is it responsive to people’s needs?

    Requires improvementrated 2 years ago (4 July 2024)
  • Is it well-led?

    Requires improvementrated 2 years ago (4 July 2024)

Not sure what the ratings mean? Read how CQC ratings work.

About this service

Type of care
Care home without nursing
Who it supports
Dementia, Physical disability, Learning disability or autism
Number of beds
4
Nursing care
No, personal care only
Registered since
16 February 2011
Local council area
Croydon

Who runs it

Provider
Mr & Mrs W Wallen
Kind of provider
Partnership