Goodrated 7 years ago
Rating from June 2019 (more than 2 years ago)
- Canterbury, CT1 1RT
Hilltop House (Domiciliary Care)
Hilltop House (Domiciliary Care) is a home care service in Bury St Edmunds, run by Sanctuary Home Care Limited. CQC rated it Outstanding overall in April 2020 (last checked 2 April 2020). It is registered to support people with a physical disability and younger adults.
- Home care
2 Heldhaw Road, Bury St Edmunds, Suffolk, IP32 7ER
What CQC says
Overall rating
Outstandingrated 6 years ago (2 April 2020)
The service is performing exceptionally well.
Last checked by CQC: 2 April 2020.
The five key questions
CQC rates each service on five questions. Each has its own rating.
Is it safe?
Goodrated 6 years ago (2 April 2020)Is it effective?
Goodrated 6 years ago (2 April 2020)Is it caring?
Outstandingrated 6 years ago (2 April 2020)Is it responsive to people’s needs?
Goodrated 6 years ago (2 April 2020)Is it well-led?
Outstandingrated 6 years ago (2 April 2020)
Not sure what the ratings mean? Read how CQC ratings work.
Understanding this rating
Plain facts about how CQC rates and inspects services, as CQC describes them. This is not advice and not a rating of ours.
This rating is from April 2020. That is more than 2 years ago. A service can change a lot in that time, for better or worse. CQC decides when to inspect again.
CQC rated it Outstanding overall. It rated “Safe” as Good. It rated “Effective” as Good. It rated “Responsive” as Good.
Questions you could ask
- What has changed since the last inspection?
How often CQC looks again
There is no fixed timetable. CQC decides when to look at a service again. It uses the information it holds about the service and how much risk it sees. It may look sooner if it hears of concerns.
About this service
- Type of care
- Home care
- Who it supports
- Physical disability, Younger adults
- Registered since
- 3 July 2014
- Local council area
- Suffolk
Who runs it
- Provider
- Sanctuary Home Care Limited
- Brand
- BRAND Sanctuary Care Limited
- Kind of provider
- Company or organisation
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and 26 more.