Goodrated 4 years ago
Rating from November 2021 (more than 2 years ago)
- Worksop, S80 2TJ
London Care (Helmi House)
London Care (Helmi House) is registered for home care and extra care housing in London, run by London Care Limited. CQC rated it Good overall in May 2022, a rating carried over from before the service’s current registration (last checked 17 May 2022). It is registered to support people living with dementia, older people, people with a physical disability and people with a sensory impairment.
- Home care
- Extra care housing
Helmi House, 43 Robsart Street, London, SW9 0BQ
What CQC says
Overall rating
Goodrated 4 years ago (17 May 2022)
The service is performing well and meeting expectations.
This is an
CQC has carried this rating over from before the service’s current registration, for example when a new provider took it over. The service may not have been inspected under its current registration yet.
Last checked by CQC: 17 May 2022.
The five key questions
CQC rates each service on five questions. Each has its own rating.
Is it safe?
Goodrated 4 years ago (17 May 2022)This is an .
Is it effective?
Goodrated 4 years ago (17 May 2022)This is an .
Is it caring?
Requires improvementrated 4 years ago (17 May 2022)This is an .
Is it responsive to people’s needs?
Goodrated 4 years ago (17 May 2022)This is an .
Is it well-led?
Goodrated 4 years ago (17 May 2022)This is an .
Not sure what the ratings mean? Read how CQC ratings work.
Understanding this rating
Plain facts about how CQC rates and inspects services, as CQC describes them. This is not advice and not a rating of ours.
This rating is from May 2022. That is more than 2 years ago. A service can change a lot in that time, for better or worse. CQC decides when to inspect again.
CQC rated it Good overall. It rated “Caring” as Requires improvement.
What CQC looks at
Caring: Requires improvement
CQC checks whether staff treat people with kindness, dignity and respect. It looks at privacy, whether people are treated as individuals, and whether they can make choices and stay as independent as possible.
Questions you could ask
- How do staff get to know each person’s life story, likes and wishes?
- How do you protect people’s privacy and dignity?
- How do you help people stay as independent as they want to be?
Questions you could ask
- What has changed since the last inspection?
How often CQC looks again
There is no fixed timetable. CQC decides when to look at a service again. It uses the information it holds about the service and how much risk it sees. It may look sooner if it hears of concerns.
About this service
- Type of care
- Home care, Extra care housing
- Who it supports
- Dementia, Older people, Physical disability, Sensory impairment, Learning disability or autism, Mental health needs, Younger adults
- Registered since
- 3 April 2023
- Local council area
- Lambeth
Who runs it
- Provider
- London Care Limited
- Brand
- BRAND City and County Healthcare Group
- Kind of provider
- Company or organisation
Other services from this provider
- Goodrated 6 years ago
Rating from December 2019 (more than 2 years ago)
- Worksop, S80 1UD
- Goodrated 2 years ago
Rating from July 2024 (more than 2 years ago)
- Wolverhampton, WV4 6JX
- Requires improvementrated 6 years ago
Rating from March 2020 (more than 2 years ago)
- Cannock, WS11 7LT
- Goodrated 7 months ago
- Hove, BN3 7GS
- No overall rating shown
- Rochester, ME3 8FP
and 21 more.