Care Link Northern Limited
Care Link Northern Limited is registered for home care and supported living in Hartlepool. CQC rated it Good overall in January 2023 (last checked 19 January 2023). It is registered to support people living with dementia, older people, people with a learning disability or autism and people with mental health needs.
- Home care
- Supported living
57 Cliffton Avenue, Hartlepool, Cleveland, TS26 9QW
What CQC says
Overall rating
The service is performing well and meeting expectations.
Last checked by CQC: 19 January 2023.
The five key questions
CQC rates each service on five questions. Each has its own rating.
Is it safe?
Goodrated 3 years ago (19 January 2023)Is it effective?
Goodrated 8 years ago (24 April 2018)Is it caring?
Goodrated 8 years ago (24 April 2018)Is it responsive to people’s needs?
Goodrated 8 years ago (24 April 2018)Is it well-led?
Requires improvementrated 3 years ago (19 January 2023)
Not sure what the ratings mean? Read how CQC ratings work.
Understanding this rating
Plain facts about how CQC rates and inspects services, as CQC describes them. This is not advice and not a rating of ours.
This rating is from January 2023. That is more than 2 years ago. A service can change a lot in that time, for better or worse. CQC decides when to inspect again.
CQC rated it Good overall. It rated “Well-led” as Requires improvement.
What CQC looks at
Well-led: Requires improvement
CQC checks how well the service is run. It looks at the managers and leaders, the culture, how the service checks and improves its own quality, and whether staff feel able to speak up.
Questions you could ask
- Who is the registered manager, and how can families contact them?
- How do you check the quality of care yourselves?
- How can staff raise worries, and how are they supported when they do?
Questions you could ask
- What has changed since the last inspection?
How often CQC looks again
There is no fixed timetable. CQC decides when to look at a service again. It uses the information it holds about the service and how much risk it sees. It may look sooner if it hears of concerns.
About this service
- Type of care
- Home care, Supported living
- Who it supports
- Dementia, Older people, Learning disability or autism, Mental health needs
- Registered since
- 25 January 2011
- Local council area
- Hartlepool
Who runs it
- Provider
- Care Link Northern Limited
- Kind of provider
- Company or organisation