Goodrated 7 years ago
Rating from March 2019 (more than 2 years ago)
- Cramlington, NE23 8AD
- 63 beds
Holywell House Care Centre
Holywell House Care Centre is a care home in Whitley Bay, run by Cramlington House Limited. CQC rated it Good overall in June 2022, a rating carried over from before the service’s current registration (last checked 11 June 2022). It has 47 beds. It is registered to support people living with dementia and older people.
- Care home without nursing
Holywell Dene Road, Holywell, Whitley Bay, Tyne and Wear, NE25 0LB
What CQC says
Overall rating
Goodrated 4 years ago (11 June 2022)
The service is performing well and meeting expectations.
This is an
CQC has carried this rating over from before the service’s current registration, for example when a new provider took it over. The service may not have been inspected under its current registration yet.
Last checked by CQC: 11 June 2022.
The five key questions
CQC rates each service on five questions. Each has its own rating.
Is it safe?
Goodrated 4 years ago (11 June 2022)This is an .
Is it effective?
Goodrated 4 years ago (11 June 2022)This is an .
Is it caring?
Goodrated 4 years ago (11 June 2022)This is an .
Is it responsive to people’s needs?
Goodrated 4 years ago (11 June 2022)This is an .
Is it well-led?
Requires improvementrated 4 years ago (11 June 2022)This is an .
Not sure what the ratings mean? Read how CQC ratings work.
Understanding this rating
Plain facts about how CQC rates and inspects services, as CQC describes them. This is not advice and not a rating of ours.
This rating is from June 2022. That is more than 2 years ago. A service can change a lot in that time, for better or worse. CQC decides when to inspect again.
CQC rated it Good overall. It rated “Well-led” as Requires improvement.
What CQC looks at
Well-led: Requires improvement
CQC checks how well the service is run. It looks at the managers and leaders, the culture, how the service checks and improves its own quality, and whether staff feel able to speak up.
Questions you could ask
- Who is the registered manager, and how can families contact them?
- How do you check the quality of care yourselves?
- How can staff raise worries, and how are they supported when they do?
Questions you could ask
- What has changed since the last inspection?
How often CQC looks again
There is no fixed timetable. CQC decides when to look at a service again. It uses the information it holds about the service and how much risk it sees. It may look sooner if it hears of concerns.
About this service
- Type of care
- Care home without nursing
- Who it supports
- Dementia, Older people
- Number of beds
- 47
- Nursing care
- No, personal care only
- Registered since
- 7 November 2023
- Local council area
- Northumberland
Who runs it
- Provider
- Cramlington House Limited
- Kind of provider
- Company or organisation
Other services from this provider
- Goodrated 7 years ago
Rating from June 2019 (more than 2 years ago)
- Newcastle Upon Tyne, NE12 8UT
- 50 beds