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Extra Care Service

Extra Care Service is an extra care housing service in Grays, run by Thurrock Borough Council. CQC rated it Good overall in May 2026 (last checked 18 May 2026). It is registered to support older people and younger adults.

  • Extra care housing

Southend Road, Grays, Essex, RM17 5RS

What CQC says

Overall rating

Goodrated 4 months ago (18 May 2026)

The service is performing well and meeting expectations.

The same as the rating before it (Good, 25 October 2018).

Last checked by CQC: 18 May 2026.

See this service on the CQC website (opens in a new tab)

The five key questions

CQC rates each service on five questions. Each has its own rating.

  • Is it safe?

    Goodrated 4 months ago (18 May 2026)
  • Is it effective?

    Goodrated 4 months ago (18 May 2026)
  • Is it caring?

    Goodrated 4 months ago (18 May 2026)
  • Is it responsive to people’s needs?

    Goodrated 4 months ago (18 May 2026)
  • Is it well-led?

    Goodrated 4 months ago (18 May 2026)

Not sure what the ratings mean? Read how CQC ratings work.

Understanding this rating

Plain facts about how CQC rates and inspects services, as CQC describes them. This is not advice and not a rating of ours.

This is what CQC says about how it rates and inspects services. Each rating on this page is shown as CQC published it.

How often CQC looks again

There is no fixed timetable. CQC decides when to look at a service again. It uses the information it holds about the service and how much risk it sees. It may look sooner if it hears of concerns.

Earlier ratings

Overall ratings this service had before, newest first. These are CQC’s own earlier ratings.

About this service

Type of care
Extra care housing
Who it supports
Older people, Younger adults
Registered since
5 September 2014
Local council area
Thurrock

Who runs it

Provider
Thurrock Borough Council
Kind of provider
Company or organisation

Other services from this provider

  • Caring For Thurrock

    Home care

    Run by Thurrock Borough Council

    Goodrated 3 years ago

    Rating from February 2023 (more than 2 years ago)

    • Grays, RM17 5RS
  • Collins House

    Care home without nursing

    Run by Thurrock Borough Council

    Goodrated 7 years ago

    Rating from February 2019 (more than 2 years ago)

    • Corringham, SS17 7LE
    • 45 beds
Care Comparison

Contains Care Quality Commission data © Care Quality Commission, licensed under the Open Government Licence v3.0. Care Comparison is independent and is not connected to or endorsed by CQC.

Contains Care Inspectorate data © Care Inspectorate, licensed under the Open Government Licence v3.0. Care Comparison is independent and is not connected to or endorsed by the Care Inspectorate.

Contains information from Care Inspectorate Wales © Crown copyright 2026, licensed under the Open Government Licence v3.0. Care Comparison is independent and is not connected to or endorsed by Care Inspectorate Wales.

Contains information from the Regulation and Quality Improvement Authority, licensed under the Open Government Licence v3.0 (via OpenDataNI). Care Comparison is independent and is not connected to or endorsed by RQIA.

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