Acerta24
Acerta24 is registered for home care and supported living in Croydon, run by Acerta24 Limited. CQC rated it Good overall in August 2024 (last checked 9 August 2024). It is registered to support people living with dementia, older people, people with a sensory impairment and people with a learning disability or autism.
- Home care
- Supported living
Weatherill House, New South Quarter, 23 Whitestone Way, Croydon, Surrey, CR0 4WF
What CQC says
Overall rating
The service is performing well and meeting expectations.
The same as the rating before it (Good, 22 March 2019).
Last checked by CQC: 9 August 2024.
The five key questions
CQC rates each service on five questions. Each has its own rating.
Is it safe?
Goodrated 2 years ago (9 August 2024)Is it effective?
Goodrated 2 years ago (9 August 2024)Is it caring?
Goodrated 2 years ago (9 August 2024)Is it responsive to people’s needs?
Goodrated 2 years ago (9 August 2024)Is it well-led?
No rating for this question.
Not sure what the ratings mean? Read how CQC ratings work.
Understanding this rating
Plain facts about how CQC rates and inspects services, as CQC describes them. This is not advice and not a rating of ours.
This rating is from August 2024. That is more than 2 years ago. A service can change a lot in that time, for better or worse. CQC decides when to inspect again.
Questions you could ask
- What has changed since the last inspection?
How often CQC looks again
There is no fixed timetable. CQC decides when to look at a service again. It uses the information it holds about the service and how much risk it sees. It may look sooner if it hears of concerns.
Earlier ratings
Overall ratings this service had before, newest first. These are CQC’s own earlier ratings.
- Good22 March 2019Read the report (opens in a new tab)
About this service
- Type of care
- Home care, Supported living
- Who it supports
- Dementia, Older people, Sensory impairment, Learning disability or autism, Mental health needs, Younger adults, Children and young people, Drug and alcohol misuse, Eating disorder
- Registered since
- 27 August 2014
- Local council area
- Croydon
Who runs it
- Provider
- Acerta24 Limited
- Kind of provider
- Company or organisation