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DIL Home (Thornton-Cleveleys)

DIL Home (Thornton-Cleveleys) is a care home in Thornton-cleveleys, run by Dignity In Life Ltd. CQC rated it Requires improvement overall in July 2023, a rating carried over from before the service’s current registration (last checked 1 July 2023). It has 15 beds. It is registered to support people living with dementia, older people, people with a physical disability and younger adults.

  • Care home without nursing
  • Home care

2 Stockdove Way, Thornton-cleveleys, FY5 2AP

What CQC says

Overall rating

Requires improvementrated 3 years ago (1 July 2023)

The service is not performing as well as it should.

This is an

CQC has carried this rating over from before the service’s current registration, for example when a new provider took it over. The service may not have been inspected under its current registration yet.

Last checked by CQC: 1 July 2023.

See this service on the CQC website (opens in a new tab)

The five key questions

CQC rates each service on five questions. Each has its own rating.

  • Is it safe?

    Requires improvementrated 3 years ago (1 July 2023)

    This is an .

  • Is it effective?

    Goodrated 4 years ago (15 December 2021)

    This is an .

  • Is it caring?

    Goodrated 4 years ago (15 December 2021)

    This is an .

  • Is it responsive to people’s needs?

    Goodrated 4 years ago (15 December 2021)

    This is an .

  • Is it well-led?

    Requires improvementrated 3 years ago (1 July 2023)

    This is an .

Not sure what the ratings mean? Read how CQC ratings work.

Understanding this rating

Plain facts about how CQC rates and inspects services, as CQC describes them. This is not advice and not a rating of ours.

This rating is from July 2023. That is more than 2 years ago. A service can change a lot in that time, for better or worse. CQC decides when to inspect again.

What CQC looks at

  • Safe: Requires improvement

    CQC checks whether people are protected from abuse and avoidable harm. It looks at safeguarding, how risks are managed, staffing levels and training, medicines, and keeping the place clean to stop infections.

    Questions you could ask

    • How are medicines looked after and given on time?
    • How do you decide how many staff are on duty, day and night?
    • When something goes wrong, what do you do, and how do you tell families?
  • Well-led: Requires improvement

    CQC checks how well the service is run. It looks at the managers and leaders, the culture, how the service checks and improves its own quality, and whether staff feel able to speak up.

    Questions you could ask

    • Who is the registered manager, and how can families contact them?
    • How do you check the quality of care yourselves?
    • How can staff raise worries, and how are they supported when they do?

Questions you could ask

  • What has changed since the last inspection?

How often CQC looks again

There is no fixed timetable. CQC decides when to look at a service again. It uses the information it holds about the service and how much risk it sees. It may look sooner if it hears of concerns.

About this service

Type of care
Care home without nursing, Home care
Who it supports
Dementia, Older people, Physical disability, Younger adults
Number of beds
15
Nursing care
No, personal care only
Registered since
17 August 2023
Local council area
Lancashire

Who runs it

Provider
Dignity In Life Ltd
Kind of provider
Company or organisation

Other services from this provider

  • Dignity in Life

    Home care

    Run by Dignity In Life Ltd

    No overall rating shown
    • Preston, PR1 5EZ
  • Dignity In Life

    Home care, Supported living

    Run by Dignity In Life Ltd

    Goodrated 6 years ago

    Rating from February 2020 (more than 2 years ago)

    • Bolton, BL3 3PJ
  • DIL House

    Care home without nursing

    Run by Dignity In Life Ltd

    Goodrated 5 years ago

    Rating from October 2021 (more than 2 years ago)

    • Bolton, BL3 2PF
    • 6 beds
  • DIL Place

    Care home without nursing

    Run by Dignity In Life Ltd

    Goodrated 4 years ago

    Rating from April 2022 (more than 2 years ago)

    • Bolton, BL3 2PF
    • 6 beds
  • DIL Terrace

    Care home without nursing

    Run by Dignity In Life Ltd

    No overall rating shown
    • Wigan, WN1 1TD
    • 13 beds
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