No overall rating shown
- Littlehampton, BN16 3BJ
Northampton Place and The Pines (Care Outlook)
Northampton Place and The Pines (Care Outlook) is an extra care housing service in Slough, run by Care Outlook Ltd. CQC rated it Good overall in February 2019, a rating carried over from before the service’s current registration (last checked 7 February 2019). It is registered to support people living with dementia, older people, people with a physical disability and people with mental health needs.
- Extra care housing
82 Northampton Avenue, Slough, SL1 3FT
What CQC says
Overall rating
Goodrated 7 years ago (7 February 2019)
The service is performing well and meeting expectations.
This is an
CQC has carried this rating over from before the service’s current registration, for example when a new provider took it over. The service may not have been inspected under its current registration yet.
Last checked by CQC: 7 February 2019.
The five key questions
CQC rates each service on five questions. Each has its own rating.
Is it safe?
Goodrated 7 years ago (7 February 2019)This is an .
Is it effective?
Goodrated 7 years ago (7 February 2019)This is an .
Is it caring?
Goodrated 7 years ago (7 February 2019)This is an .
Is it responsive to people’s needs?
Goodrated 7 years ago (7 February 2019)This is an .
Is it well-led?
Requires improvementrated 7 years ago (7 February 2019)This is an .
Not sure what the ratings mean? Read how CQC ratings work.
Understanding this rating
Plain facts about how CQC rates and inspects services, as CQC describes them. This is not advice and not a rating of ours.
This rating is from February 2019. That is more than 2 years ago. A service can change a lot in that time, for better or worse. CQC decides when to inspect again.
CQC rated it Good overall. It rated “Well-led” as Requires improvement.
What CQC looks at
Well-led: Requires improvement
CQC checks how well the service is run. It looks at the managers and leaders, the culture, how the service checks and improves its own quality, and whether staff feel able to speak up.
Questions you could ask
- Who is the registered manager, and how can families contact them?
- How do you check the quality of care yourselves?
- How can staff raise worries, and how are they supported when they do?
Questions you could ask
- What has changed since the last inspection?
How often CQC looks again
There is no fixed timetable. CQC decides when to look at a service again. It uses the information it holds about the service and how much risk it sees. It may look sooner if it hears of concerns.
About this service
- Type of care
- Extra care housing
- Who it supports
- Dementia, Older people, Physical disability, Mental health needs, Younger adults
- Registered since
- 4 September 2023
- Local council area
- Slough
Who runs it
- Provider
- Care Outlook Ltd
- Brand
- BRAND Care Outlook
- Kind of provider
- Company or organisation
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and 32 more.