Goodrated 7 years ago
Rating from June 2019 (more than 2 years ago)
- Birmingham, B11 2DB
- 9 beds
Whiteacres Residential Care Home
Whiteacres Residential Care Home is a care home in Ellistown, run by Genesis Homes (Essex) Limited. CQC rated it Good overall in August 2019 (last checked 17 February 2021). It has 18 beds. It is registered to support people living with dementia, older people, people with a physical disability and people with a sensory impairment.
- Care home without nursing
40 Whitehill road, Coalville, Ellistown, Leicestershire, LE67 1EL
What CQC says
Overall rating
Goodrated 7 years ago (22 August 2019)
The service is performing well and meeting expectations.
Last checked by CQC: 17 February 2021.
The five key questions
CQC rates each service on five questions. Each has its own rating.
Is it safe?
Goodrated 7 years ago (22 August 2019)Is it effective?
Requires improvementrated 7 years ago (22 August 2019)Is it caring?
Goodrated 7 years ago (22 August 2019)Is it responsive to people’s needs?
Goodrated 7 years ago (22 August 2019)Is it well-led?
Goodrated 7 years ago (22 August 2019)
Not sure what the ratings mean? Read how CQC ratings work.
Understanding this rating
Plain facts about how CQC rates and inspects services, as CQC describes them. This is not advice and not a rating of ours.
This rating is from August 2019. That is more than 2 years ago. A service can change a lot in that time, for better or worse. CQC decides when to inspect again.
CQC rated it Good overall. It rated “Effective” as Requires improvement.
What CQC looks at
Effective: Requires improvement
CQC checks whether care gets good results for people and follows good practice. It looks at how needs are assessed, food and drink, working with GPs and other services, and asking people for their consent.
Questions you could ask
- How do you find out what someone needs before their care starts?
- How do you work with GPs, nurses and other services?
- How do you make sure people get enough to eat and drink?
Questions you could ask
- What has changed since the last inspection?
How often CQC looks again
There is no fixed timetable. CQC decides when to look at a service again. It uses the information it holds about the service and how much risk it sees. It may look sooner if it hears of concerns.
About this service
- Type of care
- Care home without nursing
- Who it supports
- Dementia, Older people, Physical disability, Sensory impairment, Learning disability or autism, Mental health needs, Younger adults
- Number of beds
- 18
- Nursing care
- No, personal care only
- Registered since
- 24 February 2011
- Local council area
- Leicestershire
Who runs it
- Provider
- Genesis Homes (Essex) Limited
- Kind of provider
- Company or organisation
Other services from this provider
- Goodrated 2 years ago
Rating from December 2023 (more than 2 years ago)
- Southam, CV47 0HW
- 26 beds