Ashcroft Care Home
Ashcroft Care Home is a care home with nursing in Chesterfield, run by Ashcroft SC Ltd. CQC rated it Requires improvement overall in March 2022, a rating carried over from before the service’s current registration (last checked 2 March 2022). It has 42 beds. It is registered to support people living with dementia, older people, people with a physical disability and younger adults.
- Care home with nursing
18 Lee Road, Hady, Chesterfield, Derbyshire, S41 0BT
What CQC says
Overall rating
The service is not performing as well as it should.
CQC has carried this rating over from before the service’s current registration, for example when a new provider took it over. The service may not have been inspected under its current registration yet.
Last checked by CQC: 2 March 2022.
The five key questions
CQC rates each service on five questions. Each has its own rating.
Is it safe?
Goodrated 4 years ago (2 March 2022)This is an .
Is it effective?
Goodrated 4 years ago (2 March 2022)This is an .
Is it caring?
Requires improvementrated 7 years ago (7 June 2019)This is an .
Is it responsive to people’s needs?
Requires improvementrated 7 years ago (7 June 2019)This is an .
Is it well-led?
Requires improvementrated 4 years ago (2 March 2022)This is an .
Not sure what the ratings mean? Read how CQC ratings work.
Understanding this rating
Plain facts about how CQC rates and inspects services, as CQC describes them. This is not advice and not a rating of ours.
This rating is from March 2022. That is more than 2 years ago. A service can change a lot in that time, for better or worse. CQC decides when to inspect again.
What CQC looks at
Caring: Requires improvement
CQC checks whether staff treat people with kindness, dignity and respect. It looks at privacy, whether people are treated as individuals, and whether they can make choices and stay as independent as possible.
Questions you could ask
- How do staff get to know each person’s life story, likes and wishes?
- How do you protect people’s privacy and dignity?
- How do you help people stay as independent as they want to be?
Responsive: Requires improvement
CQC checks whether care is planned around each person’s needs and wishes. It looks at care plans, joined-up care with other services, clear information, and how feedback and complaints are listened to and acted on.
Questions you could ask
- How is the care plan written, and how can family be involved?
- How often is the care plan reviewed?
- How can I raise a concern, and what happens next?
Well-led: Requires improvement
CQC checks how well the service is run. It looks at the managers and leaders, the culture, how the service checks and improves its own quality, and whether staff feel able to speak up.
Questions you could ask
- Who is the registered manager, and how can families contact them?
- How do you check the quality of care yourselves?
- How can staff raise worries, and how are they supported when they do?
Questions you could ask
- What has changed since the last inspection?
How often CQC looks again
There is no fixed timetable. CQC decides when to look at a service again. It uses the information it holds about the service and how much risk it sees. It may look sooner if it hears of concerns.
About this service
- Type of care
- Care home with nursing
- Who it supports
- Dementia, Older people, Physical disability, Younger adults
- Number of beds
- 42
- Nursing care
- Yes, nurses are on hand
- Registered since
- 20 November 2023
- Local council area
- Derbyshire
Who runs it
- Provider
- Ashcroft SC Ltd
- Kind of provider
- Company or organisation