C&S Makenston Special Care Service
C&S Makenston Special Care Service is a home care service in Trowbridge, run by Mrs Esther Roselline Anzeze-Makindu. CQC rated it Good overall in February 2024 (last checked 27 February 2024). It is registered to support people living with dementia, older people, people with a physical disability and people with a sensory impairment.
- Home care
The Elevate Hub, Court Hall, Castle Street, Trowbridge, BA14 8AR
What CQC says
Overall rating
The service is performing well and meeting expectations.
Last checked by CQC: 27 February 2024.
The five key questions
CQC rates each service on five questions. Each has its own rating.
Is it safe?
Goodrated 2 years ago (27 February 2024)Is it effective?
Requires improvementrated 7 years ago (1 August 2019)Is it caring?
Goodrated 7 years ago (1 August 2019)Is it responsive to people’s needs?
Goodrated 7 years ago (1 August 2019)Is it well-led?
Goodrated 2 years ago (27 February 2024)
Not sure what the ratings mean? Read how CQC ratings work.
Understanding this rating
Plain facts about how CQC rates and inspects services, as CQC describes them. This is not advice and not a rating of ours.
This rating is from February 2024. That is more than 2 years ago. A service can change a lot in that time, for better or worse. CQC decides when to inspect again.
CQC rated it Good overall. It rated “Effective” as Requires improvement.
What CQC looks at
Effective: Requires improvement
CQC checks whether care gets good results for people and follows good practice. It looks at how needs are assessed, food and drink, working with GPs and other services, and asking people for their consent.
Questions you could ask
- How do you find out what someone needs before their care starts?
- How do you work with GPs, nurses and other services?
- How do you make sure people get enough to eat and drink?
Questions you could ask
- What has changed since the last inspection?
How often CQC looks again
There is no fixed timetable. CQC decides when to look at a service again. It uses the information it holds about the service and how much risk it sees. It may look sooner if it hears of concerns.
About this service
- Type of care
- Home care
- Who it supports
- Dementia, Older people, Physical disability, Sensory impairment, Learning disability or autism, Younger adults, Children and young people
- Registered since
- 6 November 2014
- Local council area
- Wiltshire
Who runs it
- Provider
- Mrs Esther Roselline Anzeze-Makindu
- Kind of provider
- Individual