Short Term Assessment & Reablement Team (START - London Borough of Sutton)
Short Term Assessment & Reablement Team (START - London Borough of Sutton) is a home care service in Sutton, run by London Borough of Sutton. CQC rated it Good overall in December 2025 (last checked 8 December 2025). It is registered to support people living with dementia, older people, people with a physical disability and people with a sensory impairment.
- Home care
Civic Offices, St Nicholas Way, Sutton, Surrey, SM1 1EA
What CQC says
Overall rating
The service is performing well and meeting expectations.
The same as the rating before it (Good, 1 May 2019).
Last checked by CQC: 8 December 2025.
The five key questions
CQC rates each service on five questions. Each has its own rating.
Is it safe?
Goodrated 10 months ago (8 December 2025)Is it effective?
Goodrated 10 months ago (8 December 2025)Is it caring?
Goodrated 10 months ago (8 December 2025)Is it responsive to people’s needs?
Goodrated 10 months ago (8 December 2025)Is it well-led?
No rating for this question.
Not sure what the ratings mean? Read how CQC ratings work.
Understanding this rating
Plain facts about how CQC rates and inspects services, as CQC describes them. This is not advice and not a rating of ours.
This is what CQC says about how it rates and inspects services. Each rating on this page is shown as CQC published it.
How often CQC looks again
There is no fixed timetable. CQC decides when to look at a service again. It uses the information it holds about the service and how much risk it sees. It may look sooner if it hears of concerns.
Earlier ratings
Overall ratings this service had before, newest first. These are CQC’s own earlier ratings.
- Good1 May 2019Read the report (opens in a new tab)
- Good6 September 2016Read the report (opens in a new tab)
About this service
- Type of care
- Home care
- Who it supports
- Dementia, Older people, Physical disability, Sensory impairment, Learning disability or autism, Mental health needs, Younger adults, Drug and alcohol misuse, Eating disorder
- Registered since
- 3 December 2014
- Local council area
- Sutton
Who runs it
- Provider
- London Borough of Sutton
- Kind of provider
- Company or organisation